Julia Herrmann
Palm Beach Gardens,FL
Summary
Dedicated with strong customer service skills. Experienced in cash handling, event coordination, and maintaining inventory levels/organization. Committed to creating a welcoming environment and creative ideas.
Overview
2
2
years of professional experience
Work History
Gelato Scooper
Mattys Gelato
Palm Beach Gardens, Florida
01.2025 - 08.2025
- Served gelato to customers while ensuring high-quality presentation.
- Maintained cleanliness and organization of the gelato display area.
- Assisted in restocking supplies and managing inventory levels.
- Provided excellent customer service by answering questions about flavors.
- Collaborated with team members to create a welcoming environment.
- Handled cash transactions accurately at the point of sale.
- Followed health and safety guidelines during food preparation and serving.
- Trained new staff on gelato scooping techniques and customer service standards.
- Restocked shelves with new merchandise when required.
- Ensured that all safety protocols were followed at all times during operations.
- Provided excellent customer service by greeting guests in a friendly and courteous manner.
- Performed daily opening and closing duties such as cleaning and restocking items as needed.
- Displayed high levels of energy and enthusiasm while interacting with customers.
- Accurately handled cash transactions while following proper cash handling procedures.
Front Desk Assistant
Char Mar School of Dance
Palm Beach Gardens, Florida
06.2023 - 06.2025
- Greeted and welcomed students and parents at the front desk.
- Answered phone calls and provided information about classes and events.
- Assisted with administrative tasks, including filing and organizing documents.
- Coordinated communication between instructors, students, and parents effectively.
- Handled payments and processed transactions for classes and merchandise.
- Maintained cleanliness and organization of the front desk area.
- Supported event coordination for recitals and performances throughout the year.
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
- Maintained cleanliness of front desk area throughout shift; stocked supplies as necessary.
Education
High School Diploma -
William T. Dwyer High School
Palm Beach Gardens, FL05-2025
Skills
- Customer service
- Team collaboration
- Effective communication
- Event coordination
- Inventory management
- Cash handling
- Problem solving
- Efficient speed
- Document organization
- Flexible schedule
- Cash drawer balancing
Timeline
Gelato Scooper
Mattys Gelato
01.2025 - 08.2025
Front Desk Assistant
Char Mar School of Dance
06.2023 - 06.2025
High School Diploma -
William T. Dwyer High School