Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteering And Extracurriculars
Certification
Timeline
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Elli Guadalupe

Elli Guadalupe

Bend,OR

Summary

Experienced in providing exceptional customer service in a fast-paced environment, prioritizing customer satisfaction through friendly and efficient service. Adept at fostering teamwork and maintaining smooth operations, while upholding high product standards. Possesses extensive knowledge of food safety practices and quality control. Utilizes strong analytical skills to ensure accuracy and adherence to regulations. Proficient in commercial law procedures and effective communication with clients and team members.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Gelato Scooper

Bonta Gelato
09.2021 - 08.2024
  • As a scooper at Bonta Gelato, I served customers by efficiently scooping and serving gelato, ensuring each order was accurate and visually appealing
  • I maintained cleanliness in the serving area, managed inventory, and provided friendly customer service, all while creating a positive and enjoyable experience
  • Trained new employees on best practices for scooping gelato, equipment use, and customer service techniques.
  • Assisted in inventory management, ensuring adequate stock levels of gelato flavors and supplies.
  • Mastered the art of scooping consistent portions, guaranteeing customer satisfaction and minimizing waste.

Intern

WPP Communications
01.2021 - 06.2024
  • As a personal assistant intern for WPP, I managed schedules, handled correspondence, and organized meetings
  • I assisted with administrative tasks, organized files, and ensured efficient workflow
  • My role involved multitasking, providing support to executives, and learning valuable organizational skills in a professional environment

Intern

Stahancyk Kent & Hook Law Firm
06.2023 - 08.2023
  • As an intern at Stahancyk Kent & Hook Law Office, I would assist in legal research, help with drafting and reviewing legal documents, and support case preparation and client interactions
  • By observing and contributing to diverse legal practices, I aim to deepen my understanding of law and develop practical skills such as being more observant

Drive Thru Worker

Dairy Queen Grill & Chill
09.2021 - 03.2022
  • Resolved customer complaints promptly, demonstrating empathy and understanding in addressing their concerns.
  • Managed drive-thru queue efficiently, directing traffic flow as needed to minimize wait times and ensure a smooth customer experience.
  • Enhanced customer satisfaction by providing efficient and friendly service at the drive-thru window.

Education

No Degree -

Summit High School
Bend, OR
06-2025

Skills

  • Customer service
  • Legal research
  • Document drafting
  • Data entry
  • Time management
  • Team collaboration
  • Conflict resolution
  • Inventory management
  • Patience and tolerance
  • Working under pressure
  • Friendly and outgoing

Accomplishments

Team captain of volleyball team

1st team All-Conference player

Summit High School November athlete of the month

Highest GPA IMC volleyball team in 2022

Nominated Top plays of the week with KTZ TV

Receiving Honors diploma


Volunteering And Extracurriculars

  • Varsity Volleyball (JV 9th Grade), 9th, 10th, 11th, 12th grade. As the captain of my volleyball team, I led by example both on and off the court. I started as the underdog in my first year at varsity, but I developed a different level of confidence, leading me to be the team leader. As team captain, I adapt to and learn from my teammate's preferences so that our team chemistry remains strong. I received the first nomination for Top Plays of the Week by News Channel 21, Went to state in 2023, and Elected 1st team All Conference player.
  • Summit Junior Storm Volleyball Camp, 10th, 11th, 12th. As a Summit Junior Storm Camp coach, I encouraged teamwork, skill development, and a love for the sport. I led drills to improve fundamental techniques, organized fun, competitive games to enhance strategy, and encouraged each child's growth. My goal was to build confidence and create a positive, energetic environment!
  • Bend Family Kitchen, 9th, 10th, 11th. As a volunteer at Bend Family Kitchen, I helped prepare and serve meals, making sure each guest received food and a warm welcome. I assisted in organizing supplies, maintained a clean kitchen, and engaged with visitors to make them feel valued. My goal was to make all feel welcome and make them laugh. A laugh can be so impactful.
  • Math Club, 11th. In Math Club, I solved difficult problems and discussed mathematical concepts. I worked with peers on difficult projects, led study sessions, and organized days where we would create presentations on math-related topics. My goal was to create a supportive atmosphere to enhance our shared understanding or even misunderstandings of math.
  • The Wall Street Business Club, 12th. I participated in workshops or seminars on various business topics, such as entrepreneurship, marketing, finance, or management. That were led by teachers, local business professionals, and guest speakers. This club also gave a little insight to students wanting to invest in the stock market but didn’t know how.
  • NPJ Beach Volleyball Club, 10th, 11th, 12th. At the NPJ Beach Volleyball Club, I placed 3rd at the Seaside Beach Tournament, one of the largest beach volleyball events in the USA. I also earned a bid to the national championships in Florida by winning a separate tournament. It was exciting to be able to coach my own team!
  • NPJ Indoor Volleyball Club, 7th, 8th, 9th, 10th, 11th. At the NPJ Volleyball Club, my team and I placed 3rd in the Pacific Northwest qualifier, earning a bid to compete in the national championships. Having played club volleyball since 7th grade, this achievement was a significant milestone and a testament to our dedication and teamwork.

Certification

Food Handlers certification

Timeline

Intern

Stahancyk Kent & Hook Law Firm
06.2023 - 08.2023

Drive Thru Worker

Dairy Queen Grill & Chill
09.2021 - 03.2022

Gelato Scooper

Bonta Gelato
09.2021 - 08.2024

Intern

WPP Communications
01.2021 - 06.2024

No Degree -

Summit High School
Elli Guadalupe