Maria Arias
Worker
Houston,tx
Summary
Dynamic and customer-focused professional with experience at Amorino Gelato, excelling in relationship building and order accuracy. Proven ability to enhance customer satisfaction through effective communication and teamwork, while maintaining high cleanliness standards. Recognized for resolving complaints and fostering repeat business, demonstrating reliability and a strong work ethic.
Offering strong ability to connect with customers and genuine interest in learning and developing in customer-oriented environment. Brings foundational understanding of food safety and ability to quickly learn new techniques and processes. Ready to use and develop customer service and teamwork skills in service role.
Reliable for providing friendly, individualized service in store-front parlors and shops. Coordinated front desk manager with excellent multitasking and customer service skills. Flexible team member with experience preparing personal food orders, restocking inventory and operating cash registers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Gelato Scooper
Amorino Gelato
03.2023 - 10.2024
- Learned proper gelato serving techniques to ensure customer satisfaction.
- Assisted in maintaining cleanliness and organization of service area.
- Engaged with customers to provide product information and recommendations.
- Practiced safe food handling procedures in compliance with health standards.
- Contributed to inventory management by restocking supplies as needed.
- Collaborated with team members to create a positive customer experience.
- Developed strong rapport with customers, leading to repeat business and positive word-of-mouth referrals.
- Resolved customer complaints professionally, ensuring a positive outcome for all parties involved.
- Demonstrated initiative by taking on additional tasks during downtime, such as restocking or cleaning duties.
Education
No Degree - Sonography
Houston Community College
Houston, TX08-2026
High School Diploma -
James Madison Highschool
Houston, TX08-2024
Skills
- Patience and tolerance
- Relationship building
- Flexible schedule
- Work area cleanliness
- Dependable and responsible
- Reliability and punctuality
- Cleanliness standards
- Hygiene practices
- Product presentation
- Order accuracy
- Teamwork
- Customer service
- Cleaning and organization
- Friendly and outgoing
Accomplishments
- Resolved product issue through consumer testing.
Certification
- Food handlers license
- Medical assistance Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Gelato Scooper
Amorino Gelato
03.2023 - 10.2024
No Degree - Sonography
Houston Community College
High School Diploma -
James Madison Highschool
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