JULIA HTUN
San Gabriel,United
Summary
Experienced and versatile professional with a solid background in hosting, cashiering, barista work, and serving. Composed and efficient individual adept at multitasking and thriving in high-pressure environments. Demonstrates a strong customer-centric approach and unwavering commitment to upholding restaurant and food industry standards. Takes immense pride in delivering exceptional service, driven by the desire to foster customer loyalty through the restaurant's integrity. Committed to setting a new benchmark in the food industry.
Overview
6
6
years of professional experience
Work History
Server
Craft by Smoke and Fire
04.2022 - Current
- Collaborated with colleagues to resolve customer complaints in a professional and timely manner
- Demonstrated a thorough understanding of health and safety standards to ensure a safe and sanitary work environment
- Developed a deep knowledge of menu items and ingredients to provide customers with accurate information and recommendations
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Cashier/Barista
Something Healthy
08.2022 - 02.2023
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Server
BJ's Restaurant & Brewhouse
07.2020 - 05.2021
- Maintained a clean and organized work area, including washing dishes and resetting tables
- Upsold menu items to customers, resulting in a X% increase in revenue for the restaurant
- Greeted customers in a friendly and professional manner
- Demonstrated a thorough understanding of health and safety standards to ensure a safe and sanitary work environment
Server/cashier
Greenzone
11.2019 - 11.2020
- Greeted customers in a friendly and professional manner
- Adapted quickly to changes in the restaurant environment to provide the best service possible
- Performed cash handling tasks accurately, resulting in a balanced drawer at the end of each shift
- Operated POS terminals to input orders, split bills and calculate totals.
Server
Tai-kadai Kitchen
07.2018 - 02.2019
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Consistently maintained a high level of customer satisfaction by providing friendly, efficient service
- Worked with the kitchen staff to ensure timely preparation and delivery of orders
Education
Associate of Science - Radiologic Technology
Pasadena City College
Pasadena, CA05.2026
Skills
- Ability to Work Under Pressure Expert
- Effective Time Management Expert
- Ability to Work in a Team Expert
- Fast Learner Expert
- Adaptability Expert
- Friendly and Outgoing Attitude Expert
- Communication Skills Expert
- Excellent Customer Service Skills Expert
- Hospitality service expertise
- Memory retention
- Order Accuracy
- Supply Restocking
- Quality Control
- Allergy awareness
- Tableside Etiquette
- Safe Food Handling
Timeline
Cashier/Barista
Something Healthy
08.2022 - 02.2023
Server
Craft by Smoke and Fire
04.2022 - Current
Server
BJ's Restaurant & Brewhouse
07.2020 - 05.2021
Server/cashier
Greenzone
11.2019 - 11.2020
Server
Tai-kadai Kitchen
07.2018 - 02.2019
Associate of Science - Radiologic Technology
Pasadena City College
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