Summary
Overview
Work History
Education
Skills
Timeline
Generic
Matthew Aguilar

Matthew Aguilar

Anaheim,CA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Server/Host

Craft By Smoke And Fire
Anaheim, CA
05.2022 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Assisted in training new servers.
  • Took orders from customers accurately and in a timely manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Behavioral Health Technician

Better Days Treatment
Anaheim, CA
01.2021 - 03.2022
  • Assessed patient behavior, reactions and responses to treatment plans.
  • Monitored patient safety in all areas of the facility.
  • Administered medications as prescribed by physician or psychiatrist.
  • Maintained accurate documentation of patient progress and treatments received.
  • Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
  • Documented behavioral incidents to keep accurate records.
  • Completed daily client rounds and tracked client movements.
  • Performed searches of resident belongings prior to admissions and throughout stays.
  • Aided patients in performing activities of daily living.
  • Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.

Voluntary Worker

Newsong Church Of Grove
Santa Ana, CA
05.2020 - 12.2021
  • Collaborated with other team members to ensure successful completion of tasks.
  • Provided guidance and mentorship for new volunteers during their onboarding process.
  • Set up tables and chairs and unloaded equipment for various volunteer events.
  • Assisted with facilities maintenance, basic cleaning and trash removal.

Shift Leader/Deli Clerk/Cashier

Cortinas's Italian Market
Anaheim, CA
03.2017 - 08.2020
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Resolved customer complaints promptly and professionally.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Delegated tasks to employees and monitored activities and task completion.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Built and maintained productive relationships with employees.

Education

High School Diploma -

Loara High School
Anaheim, CA
05.2016

Associate of Arts - TV/Film

Fullerton College
Fullerton, CA

Skills

  • Order Management
  • Table Setting
  • Supply Restocking
  • Table Bussing
  • Guest Engagement
  • Food Running
  • Cash Handling
  • Relationship Management
  • Positive and Professional
  • High-Volume Dining
  • Guest Seating
  • Willingness to Learn
  • Group Instruction
  • Guest Relations

Timeline

Server/Host

Craft By Smoke And Fire
05.2022 - Current

Behavioral Health Technician

Better Days Treatment
01.2021 - 03.2022

Voluntary Worker

Newsong Church Of Grove
05.2020 - 12.2021

Shift Leader/Deli Clerk/Cashier

Cortinas's Italian Market
03.2017 - 08.2020

High School Diploma -

Loara High School

Associate of Arts - TV/Film

Fullerton College
Matthew Aguilar