Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Server/Host
Craft By Smoke And Fire
Anaheim, CA
05.2022 - Current
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Assisted in training new servers.
Took orders from customers accurately and in a timely manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Handled money transactions accurately while following company procedures for handling cash payments.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Behavioral Health Technician
Better Days Treatment
Anaheim, CA
01.2021 - 03.2022
Assessed patient behavior, reactions and responses to treatment plans.
Monitored patient safety in all areas of the facility.
Administered medications as prescribed by physician or psychiatrist.
Maintained accurate documentation of patient progress and treatments received.
Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
Documented behavioral incidents to keep accurate records.
Completed daily client rounds and tracked client movements.
Performed searches of resident belongings prior to admissions and throughout stays.
Aided patients in performing activities of daily living.
Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
Voluntary Worker
Newsong Church Of Grove
Santa Ana, CA
05.2020 - 12.2021
Collaborated with other team members to ensure successful completion of tasks.
Provided guidance and mentorship for new volunteers during their onboarding process.
Set up tables and chairs and unloaded equipment for various volunteer events.
Assisted with facilities maintenance, basic cleaning and trash removal.
Shift Leader/Deli Clerk/Cashier
Cortinas's Italian Market
Anaheim, CA
03.2017 - 08.2020
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Monitored employee performance to ensure compliance with company policies and procedures.
Resolved customer complaints promptly and professionally.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Delegated tasks to employees and monitored activities and task completion.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Built and maintained productive relationships with employees.
Education
High School Diploma -
Loara High School
Anaheim, CA
05.2016
Associate of Arts - TV/Film
Fullerton College
Fullerton, CA
Skills
Order Management
Table Setting
Supply Restocking
Table Bussing
Guest Engagement
Food Running
Cash Handling
Relationship Management
Positive and Professional
High-Volume Dining
Guest Seating
Willingness to Learn
Group Instruction
Guest Relations
Timeline
Server/Host
Craft By Smoke And Fire
05.2022 - Current
Behavioral Health Technician
Better Days Treatment
01.2021 - 03.2022
Voluntary Worker
Newsong Church Of Grove
05.2020 - 12.2021
Shift Leader/Deli Clerk/Cashier
Cortinas's Italian Market
03.2017 - 08.2020
High School Diploma -
Loara High School
Associate of Arts - TV/Film
Fullerton College
Similar Profiles
JULIA HTUNJULIA HTUN
Server at Craft by Smoke and FireServer at Craft by Smoke and Fire