Julia Huff
Conway,SC
Summary
Experienced Medical Insurance Coordinator with a background in coordinating insurance benefits for healthcare providers and patients. Strengths include understanding complex insurance policies, verifying patient eligibility and handling claims processing tasks efficiently. In previous roles, made significant contributions to streamlining administrative processes while ensuring compliance with healthcare laws and regulations. Known for strategic planning abilities, effective communication skills and commitment to patient satisfaction.
Overview
7
7
years of professional experience
Work History
UR Administrator 1
Humana
Conway
10.2023 - Current
- Making Outbound calls
- Creating cases for medications
- Working with multiple computer programs at a time
- Remote position
- Medical & pharmacy benefits and authorizations
- HIPAA
Payer Specialist
McKesson/ Remx
Scottsdale, Arizona
06.2021 - 07.2023
- Outbound Call Center
- Gathering insurance information for patients to create prior authorizations
- Remote position working with multiple computer systems at a time
- HIPAA
- Medical and pharmacy benefits and authorizations
Dental Assistant & Business Assistant
Arrowhead Creekside Dental
Glendale, Arizona
01.2020 - 06.2021
- Billing and collections
- Scheduling and confirming appointments
- Dentrix computer system
- Assisting with dental procedures
- Cleaning up and setting up dental procedures
- Inbound calls
- Claims
Dental Assistant
Eastman Dental Pediatrics
Rochester, New York
01.2018 - 07.2019
- Instrument sterilization
- Assisting with procedures
- Setting up and cleaning dental procedures
- HIPAA
- Pediatrics
- Dental terminology
Education
Certificate -
Monroe 2 Orleans BOCES Dental Assisting program
Monroe02-2018
Diploma -
Webster Thomas High School
Monroe06-2017
Skills
- Microsoft Office
- Pahub
- Verint
- CGX
- PMDM
- CRM
- Five9
- Workday
- Call Center inbound & outbound
- Medical & Dental terminology
- Performance monitoring
- Customer service
- Time management
- Email management
- Prior authorization processing
- HIPAA compliance
- Insurance verification
- Appointment scheduling
- Medicaid
- Medicare
Timeline
UR Administrator 1
Humana
10.2023 - Current
Payer Specialist
McKesson/ Remx
06.2021 - 07.2023
Dental Assistant & Business Assistant
Arrowhead Creekside Dental
01.2020 - 06.2021
Dental Assistant
Eastman Dental Pediatrics
01.2018 - 07.2019
Certificate -
Monroe 2 Orleans BOCES Dental Assisting program
Diploma -
Webster Thomas High School