Julia Ison
Blue Springs,MO
Summary
Future-focused leader, change manager and innovator. Knowledgeable about health and safety, human resource management, and operations management. Dedicated to personal and professional development and trusted to prioritize team success before self-interest.
Overview
15
15
years of professional experience
Work History
Business Manager
UPS
Kansas City, KS
08.2023 - Current
- Manages center operations
- Improves operational performance
- Promotes health/safety compliance
- Manages and develops Others
- Promotes and maintains customer relationships
Health and Safety Supervisor
UPS
Kansas City, KS
01.2017 - 08.2023
- Promoted wellness and maintain a safe work environment to ensure the health and safety UPS employees and general public
- Ensured regulatory and UPS policy compliance
- Worked with operations to develop and execute safety strategies
- Implemented improvement initiatives to prevent injuries and auto crashes, and mitigate risk
- Facilitated Supervisor Driver Safety Training and Incidental Spill Response classes
On Road Supervisor
UPS
Kansas City, KS
06.2014 - 01.2017
- Supervised the daily performance of service providers to ensure quality service, improve performance, and maintain compliance with environmental, health and safety requirements
- Encouraged sales lead participation through maintaining mutually beneficial customer relationships
- Supervised others within the department
- Collaborated with other support functions
FT Preload Supervisor
UPS
Kansas City, KS
07.2013 - 06.2014
- Responsible for planning, delegating, and reviewing the day-to-day area activities of the preload operations
- Worked with hourly and management staff and collaborated with support functions to address process, safety, staffing, training, and disciplinary issues
- Managed PT Preload Supervisors
FT Package Dispatch Supervisor
UPS
Kansas City, KS
07.2012 - 07.2013
- Responsible for analyzing and planning the center's daily package dispatch to ensure timely and proficient service performance
- Analyzed previous dispatch results to maximize service performance and to streamline routes
- Managed Part-time Dispatch Supervisors
PT Package Dispatch Supervisor
UPS
Kansas City, KS
04.2010 - 07.2012
- Responsible for analyzing and planning their center's daily package dispatch to ensure timely and proficient service performance
- Analyzed previous dispatch results to maximize service performance and to streamline routes
PT Preload Supervisor
UPS
Kansas City, KS
06.2009 - 04.2010
- Responsible for planning, delegating, and reviewing the day-to-day area activities of the preload operations
- Worked with hourly and management staff to address process, safety, staffing, training, and disciplinary issues
Preloader
UPS
Kansas City, KS
10.2008 - 06.2009
- Responsible for loading packages on package car for service providers to deliver
Education
Bachelor of Science - Business Management
Thomas Edison State University
Trenton, NJ03-2024
Skills
- Digitally fluent
- Innovative
- Empowers and motivates others
- Can communicate effectively both written and verbally across broad audiences
- Supportive, authentic, open and approachable
- Dedicated to developing self and others
- Coaches and creates opportunities to build capacity
- Provides and solicits actionable and honest feedback
- Adjusts as business environments change
Key Positions Held
- 30(b)(6) witness for UPS
- Co-chair for WLD BRG
- Master Designated Responder Trainer
- Supervisor Driver Safety Training Facilitator
Community Leadership Role
- Producer for weekend worship services at Abundant Life
Timeline
Business Manager
UPS
08.2023 - Current
Health and Safety Supervisor
UPS
01.2017 - 08.2023
On Road Supervisor
UPS
06.2014 - 01.2017
FT Preload Supervisor
UPS
07.2013 - 06.2014
FT Package Dispatch Supervisor
UPS
07.2012 - 07.2013
PT Package Dispatch Supervisor
UPS
04.2010 - 07.2012
PT Preload Supervisor
UPS
06.2009 - 04.2010
Preloader
UPS
10.2008 - 06.2009
Bachelor of Science - Business Management
Thomas Edison State University