Julia J. Austin
Warrenton,Virginia
Summary
Experienced with small business management, focusing on operational efficiency, customer satisfaction, and team leadership. Utilizes strategic planning and resource management to ensure business growth and sustainability. Track record of fostering collaborative environments and delivering consistent results.
Overview
5
5
years of professional experience
Work History
Small Business Owner
Maple Street LLC
04.2021 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Placed bids on and completed contracting jobs such as repair and painting jobs on commercial and residential buildings.
Lifeguard
Fauquier Springs Country Club
05.2022 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Administrative Assistant
Austin Reality Management and Investments Inc.
05.2020 - 08.2023
- Conducted HOA and home inspections, ensuring compliance with regulations and property standards.
- Managed a multi-line phone system, efficiently routing calls, delivering messages, and greeting visitors with professionalism.
- Delivered exceptional customer service by promptly addressing client inquiries, resolving concerns, and fostering strong client relationships.
- Performed light accounting tasks, including managing accounts receivable and payable, ensuring accurate financial record-keeping
Education
Bachelor of Arts -
University of Virginia
Charlottesville, VA05-2028
High School Diploma -
Wakefield School
The Plains, VA06-2024
Timeline
Lifeguard
Fauquier Springs Country Club
05.2022 - 09.2023
Small Business Owner
Maple Street LLC
04.2021 - Current
Administrative Assistant
Austin Reality Management and Investments Inc.
05.2020 - 08.2023
Bachelor of Arts -
University of Virginia
High School Diploma -
Wakefield School
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