Julia Jones
Athens,AL
Summary
Customer service professional with over 3 years of experience in fast-paced retail and restaurant environments. Expertise in delivering personalized recommendations, maintaining service standards, and supporting operations to enhance guest experiences. Skilled in inventory management and team collaboration, fostering welcoming environments that encourage customer loyalty.
Overview
2
2
years of professional experience
Work History
Stylist Sales Associate
Lovisa
Huntsville, Alabama
06.2026 - Current
- Guided customers in selecting jewelry and accessories to elevate personal style.
- Initiated positive customer interactions, delivering exceptional service and addressing inquiries to foster customer loyalty.
- Collaborated with team members to exceed daily sales targets through effective teamwork and strategy execution.
- Maintained visually appealing store layout to enhance customer experience and facilitate product discovery.
- Restocked inventory regularly to ensure product availability and variety.
Dasher
DoorDash
Madison & Huntsville, Alabama
12.2025 - Current
- Streamlined delivery routes using GPS technology, achieving faster delivery times and enhancing customer satisfaction.
- Delivered orders with exceptional customer service, creating positive experiences that fostered repeat business.
- Maintained accurate delivery and customer interaction records, supporting data-driven decisions for service improvements.
Beauty Advisor
ULTA
Montgomery, Alabama
04.2025 - 07.2025
- Provided personalized beauty consultations, enhancing customer satisfaction and encouraging repeat visits through tailored product recommendations.
- Assisted guests in finding the right makeup shades through personalized skin matching consultations, enhancing guest satisfaction.
- Created a welcoming environment by offering personalized beauty advice, fostering customer loyalty and encouraging repeat visits.
- Managed inventory levels effectively, ensuring optimal stock availability and reducing out-of-stock incidents, leading to improved sales performance.
Crew Member
Chick-Fil-A
Montgomery, Alabama
01.2025 - 04.2025
- Position: Engaged with guests to create welcoming atmosphere and ensure satisfaction by taking orders, making milkshakes, serving food and drinks, and greeting guests while maintaining cleanliness and tidiness.
- Maintained cleanliness and organization in dining area, promoting pleasant atmosphere and adhering to health and safety standards.
- Executed daily inventory checks and managed stock levels to ensure product availability and minimize waste, supporting profitability.
Hostess
Cracker Barrel
Montgomery, Alabama
12.2024 - 01.2025
- Welcomed guests with a warm demeanor, ensuring a positive first impression and fostering a friendly atmosphere.
- Greeted and welcomed guests upon arrival, seated them promptly while providing menus and utensils, and ensured cleanliness of dining area and restrooms.
- Managed seating arrangements effectively, optimizing table turnover and enhancing customer satisfaction during peak hours
- Monitored dining flow and adjusted seating strategies to improve wait times and enhance guest experience.
Education
Electrical Engineering -
Alabama a & M University
Huntsville, Alabama05-2029
Highschool Diploma -
Brewbasker Technology Magnet Highschool
Montgomery, Alabama01-2025
Skills
- Visual Merchandising
- Customer Service
- Sales Strategy
- Product Promotion
- Inventory Management
- Team Collaboration
- Attention to detail management
- Time Management
- Adaptability
Personal Information
Title: Electrical Engineer
Timeline
Stylist Sales Associate
Lovisa
06.2026 - Current
Dasher
DoorDash
12.2025 - Current
Beauty Advisor
ULTA
04.2025 - 07.2025
Crew Member
Chick-Fil-A
01.2025 - 04.2025
Hostess
Cracker Barrel
12.2024 - 01.2025
Electrical Engineering -
Alabama a & M University
Highschool Diploma -
Brewbasker Technology Magnet Highschool