MICHAEL MORENO
CHANDLER,US
Summary
Professional with a solid foundation in customer service, excelling in cultivating client relationships and resolving inquiries efficiently. Demonstrates effective problem-solving and communication skills, driving customer satisfaction. Adaptable and team-oriented, thriving in fast-paced environments while consistently exceeding sales targets.
Overview
4
4
years of professional experience
Work History
Stylist Sales Associate
Bloomingdale's
Los Angeles, California
06.2025 - 04.2026
- Exceeded sales quotas through personalized customer consultations, upselling techniques, and continuous product knowledge updates aligned with Bloomingdale's latest collections.
- Cultivated long-term client relationships by recommending wardrobe selections tailored to individual preferences and seasonal trends, maximizing repeat business and customer loyalty for Bloomingdale's.
- Designed visually appealing merchandise displays by strategically placing products according to current fashion trends in promotional campaigns, enhancing foot traffic and customer engagement within Bloomingdale's.
Customer Service Advocate
Lexus Financial Services
Chandler, US
04.2023 - 06.2025
- Delivered personalized assistance to customers, managing inquiries on vehicle financing, title transfers, and account issues for prompt and professional resolution.
- Provided clear guidance on payment options, account management, and lease-end processes to help customers navigate financial responsibilities effectively.
- Maintained compliance with company policies and procedures, ensuring accurate documentation of customer interactions within CRM system.
Server/Expo
Salt Tacos y Tequila
Gilbert, US
02.2022 - 04.2023
- Delivered exceptional service by identifying and fulfilling customer needs and preferences, creating personalized dining experiences.
- Recommended menu items, including dishes and cocktails, tailored to individual tastes, increasing customer satisfaction and encouraging repeat visits.
- Promoted upcoming tequila tastings and events, fostering lasting customer relationships and enhancing engagement beyond dining.
Education
High School -
Perry High School
Gilbert, AZ05-2012
Skills
- Fashion trends analysis
- Visual merchandising
- Engagement strategies
- Sales strategy
- Client relationship building
- Inventory management
- Problem solving
- Interpersonal communication
Timeline
Stylist Sales Associate
Bloomingdale's
06.2025 - 04.2026
Customer Service Advocate
Lexus Financial Services
04.2023 - 06.2025
Server/Expo
Salt Tacos y Tequila
02.2022 - 04.2023
High School -
Perry High School