Summary
Overview
Work History
Education
Skills
Timeline
Generic

Layla Gray

Chandler

Summary

Dynamic Sales Associate with proven expertise at Plato's Closet, excelling in customer service and sales techniques. Recognized for enhancing store visual appeal and driving sales through effective merchandise display and suggestive selling. Reliable and punctual, adept at problem-solving and fostering teamwork to create a welcoming shopping experience.

Diligent cashier with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

1
1
year of professional experience

Work History

Sales Associate

Plato's Closet
03.2024 - 06.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

GED -

Trinity Valley Community College
Athens, TX

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Reliable and punctual
  • Flexible schedule
  • Cash register operation
  • Conflict resolution
  • Sales expertise
  • Retail store operations

Timeline

Sales Associate

Plato's Closet
03.2024 - 06.2025

GED -

Trinity Valley Community College

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