Resolves client inquiries promptly while maintaining a high level of customer satisfaction.
Provides administrative support to the Operations Manager by preparing weekly reports and documents.
Identifies areas for improvement within the organization's operations process.
Manages training Office Services personnel on the necessary tasks for covering reception.
Manages the coding of several vendor invoices including Office Depot, DHL, and Breaktime Beverage.
Coordinated the delivery of catering for client, attorney, and staff meetings.
Processes the Office Manager's debit card statement on a monthly basis.
Processes and codes FedEx invoices on a weekly basis.
Works closely with other departments on special projects.
Managed inventory levels, ensuring optimal stock at all times.
HR Specialist
Minnesota Coaches, Inc
Hastings, MN
11.2021 - 11.2022
Assisted in developing procedures for the Human Resources Department.
Managed applicant tracking system to ensure accurate records of applicants and employees are maintained.
Developed and implemented new employee onboarding process.
Reviewed job descriptions, identified necessary changes and updated accordingly.
Organized recruitment events such as career fairs and open houses.
Maintained confidential personnel files in accordance with applicable laws and regulations.
Assisted in administering employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations.
Managed Unemployment applications
Education
Bachelor of Arts - Religion Studies And Music Performance
Hamline University
Saint Paul, MN
05-2020
Skills
Positive Attitude
Recordkeeping
Work Planning and Prioritization
Organizational Skills
Microsoft Office
Interpersonal Skills
Continuous Improvement
Workflow Optimization
Team Collaboration
Professionalism
Effective Communication
Affiliations
Performed at The Current's "Minneapolis Best New Band's" on the iconic First Avenue main stage.
Strong passion for running and physical fitness.
I drove a school bus for 5 years and I still have my commercial driver's liscense!
Timeline
Operations Assistant
Fish and Richardson
11.2022 - Current
HR Specialist
Minnesota Coaches, Inc
11.2021 - 11.2022
Bachelor of Arts - Religion Studies And Music Performance
Supervisor of Client Services Operations, Team Lead at Fish & Richardson P.CSupervisor of Client Services Operations, Team Lead at Fish & Richardson P.C