Julia Kreczko
Darien,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
TJX Companies
02.2022 - Current
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed purchases, returns, exchanges, and refunds accurately through store policy.
- Handled phone calls accordingly by either transferring them or directly assisting the caller
Undergraduate Research Associate
University Of Illinois Urbana-Champaign
01.2023 - 05.2023
- Enhanced research quality by conducting thorough literature reviews and data analyses.
- Assisted graduate students in their research projects, providing support as needed in areas such as study design or statistical analysis.
- Assisted with preparing project-related reports, presentations and manuscripts.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
Education
Bachelors - Intradisciplinary Psychology
University of Illinois At Urbana-Champaign
Champaign, IL08.2024
Minor - Business
University of Illinois At Urbana-Champaign
Champaign, IL08.2024
Skills
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Exceptional customer service
- Goal-Oriented
- Familiar with Microsoft programs
Certification
Microsoft Office Specialist: Excel Associate (Office 2019)
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Timeline
Undergraduate Research Associate
University Of Illinois Urbana-Champaign
01.2023 - 05.2023
Sales Associate
TJX Companies
02.2022 - Current
Bachelors - Intradisciplinary Psychology
University of Illinois At Urbana-Champaign
Minor - Business
University of Illinois At Urbana-Champaign