Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Lackey

New York Mills

Summary

Dedicated Direct Support Professional with strong client advocacy and communication skills. Experienced in patient documentation and regulatory compliance, committed to enhancing resident well-being and independence.

Overview

4
4
years of professional experience

Work History

Direct Support Professional

Maple Glen Senior Living
Shelton
07.2020 - 12.2020
  • Supported residents with daily living activities and personal care needs to promote independence and well-being.
  • Partnered with team members to deliver coordinated care and enhance resident experience.
  • Provided companionship to residents, fostering a supportive atmosphere.
  • Observed individuals' behaviors, documented findings, communicated changes or concerns to supervisor for timely intervention.
  • Followed safety protocols during all interactions and care tasks.
  • Documented resident interactions and care provided in daily logs

Direct Support Professional

Exceptional Foresters Inc
Shelton
04.2017 - 07.2019
  • Assisted individuals with daily activities, enhancing their personal care, meal preparation, and medication management skills.
  • Executed care plan and administered medications.

  • Assisted individuals in learning and developing new skills.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Accompanied individuals on outings, fostering independence and promoting community integration.
  • Built strong, trusting rapport with patients, ensuring effective communication and quality care delivery.
  • Maintained a safe and clean environment for residents and staff.
  • Used approved crisis intervention techniques in emergency situations.

Education

Medical Billing and Coding Certificate - Health Information Management

Bryan University
Arizona
12-2025

Skills

  • Client advocacy
  • Patient documentation
  • HIPAA compliance
  • Patient confidentiality
  • Medical terminology
  • Regulatory compliance
  • Team collaboration
  • Communication skills
  • Multitasking
  • Problem solving
  • Healthcare industry
  • Strong empathy
  • Compassionate interaction

Timeline

Direct Support Professional

Maple Glen Senior Living
07.2020 - 12.2020

Direct Support Professional

Exceptional Foresters Inc
04.2017 - 07.2019

Medical Billing and Coding Certificate - Health Information Management

Bryan University
Julia Lackey