Supervise a team in store of 15 or more team members
Communicate with retail store management
Regular communication and availability to share feedback and insights with T-ROC leadership
Plan, coordinate, and lead nightly team meetings
Oversee all team attendance including lunches, late arrivals, early dismissals, and no-shows
Coach and mentor team members
Verify uniform, training, and tool work requirements are met
Validate accuracy of all team members work
Provide constructive feedback to team members
Must be comfortable giving detailed instructions to team members
Build an excellent service relationship with team members and retail store leadership
Remain accessible and have open communication with your Regional Manager
Performs other duties as required and assigned
Order Selector/Loader
Heckler & Koch
03.2019 - 03.2022
Pick merchandise from shelves to fill customer orders.
Ensure orders are packaged correctly, labeled for shipment, and contain the correct items and quantities.
Use warehouse equipment like pallet jacks or forklifts to move items to loading docks.
Track inventory levels and ensure stock doesn't run out.
Inspect incoming trucks and unload as needed.
Keep your work area organized and clean.
Warehouse Worker/Assembler/Shipping and Receiving/Order Selecting
Hanwha
03.2013 - 05.2016
Prepares orders by processing requests and supply orders, pulling materials, packing boxes and placing orders in delivery area.
Assist shipping and receiving unloading trucks and checking in merchandise
Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area
Sort and place materials or items on racks, shelves or in bins according to organizational standards
Open bales, crates and other containers
Maintains inventory controls by collecting stock location orders, printing request, recording amounts of materials or items received or distributed through a computer. May also assist in counting of physical inventory
Prepare parcels for mailing
Maintains safe and clean work environment by keeping shelves, pallet area, and work stations neat; sweep, dust and mop. Organize warehouse and work area for orderliness at all times
Wear the proper safety equipment
Perform final checks for defective items, ensure all working items make it to the loading area or inventory, and keep detailed records of materials and shipments.
Education
High School Diploma -
Hardaway Highschool
Columbus, GA
05.2005
Skills
Quality assurance
Quality control
Quality inspection
Pallet Jack
Shipping & Receiving
Manufacturing
Forklift
Packaging
SAP
Clerical experience
Customer support
Mechanical knowledge
Supervising experience
Order picking
Materials handling
Driving
Warehouse experience
Customer service
Leadership
Heavy lifting
Retail management
Construction
Hand tools
Calipers
HVAC
Freight
Power tools
Analysis skills
Documentation review
Planograms
Data collection
Microsoft Access
Production planning
Certification
Firearms License
Forklift Certification
Driver's License
Assessments
Retail customer service — Proficient
November 2023
Responding to customer situations in a retail setting
Full results: Proficient
Security guard skills — Completed
March 2022
Assessing risks, enforcing security standards, and handling complaints
Full results: Completed
Work style: Reliability — Proficient
Tendency to be reliable, dependable, and act with integrity at work
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Order Selector/Loader
Heckler & Koch
03.2019 - 03.2022
Travel Project Leader (Reset Mechandiser)
TROC Global
01.2019 - 03.2025
Warehouse Worker/Assembler/Shipping and Receiving/Order Selecting