Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julia Lopez

Santa Teresa,NM

Summary

Dedicated Associate with extensive experience collaborating with clients, demonstrated exceptional service skills by promptly identifying needs and recommending products as well as services to accomplish clients' goals and ensuring a positive shopping experience. Strong communicator focused on delivering outstanding customer care. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals, additionally enhancing store operations and meet sales target. Detail-oriented team player with strong organizational skills, with the ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Managed accurate and efficient cash transactions, maintaining a high level of precision and attention to detail. Effectively processed payments, provided change, and reconciled discrepancies. Implemented cash handling best practices to ensure accuracy and minimize errors, contributing to smooth and reliable checkout process for costumers.

Overview

3
3
years of professional experience

Work History

Entertainment Associate

Walmart
02.2022 - Current
  • Provided expert advice and assistance to costumers in the Electronics Department, enhancing their shopping experience.
  • Operated the register efficiently handling cash, credit, and electronic transactions with accuracy and ensuring a smooth checkout process for costumers.
  • Managed inventory control for the electronics section, conducting regular stock checks and coordinating what the warehouse to ensure product Availability and minimize out-of-stock situations.
  • Resolved costumer issues and inquires with professionalism and patience, maintaining Walmarts's standards for costumer service excellence.
  • Collaborated with team members to maintain a clean and organized department, ensuring an attractive shopping environment for costumers.
  • Implemented loss prevention measures at the registers and in the Electronics department, reducing shrinkage and ensuring the security of high-value items.
  • Utilized Walmart's electronic systems for inventory management and sales reporting.
  • Developed comprehensive marketing campaigns that effectively reached target audiences, driving brand awareness and increasing revenues.
  • Collaborated with team members to maintain a clean and organized department, ensuring an attractive shopping environment for costumers.

Front End Team Member

Chick-fil-A
06.2021 - 02.2022
  • Provided exceptional costumer service in a fast-paced environment.
  • Mastered Chick-Fil-A's service standards and product knowledge, ensuring accurate and timely order fulfillment and enhancing the overall dining experience for costumers.
  • Demonstrated strong teamwork abilities by collaborating with kitchen staff and other front-end team members to streamline operations, reducing average costumer wait time by 15%.
  • Handled cash and card transactions with accuracy and integrity, maintaining a balanced register.
  • Addressed and resolved costumer complaints with professionalism and patience, turning potential negative experiences into positive ones and maintaining the brand's reputation for outstanding service.
  • Maintained cleanliness and organization of the front-end area, ensuring a welcoming environment for costumers.
  • Adapted to high-pressure situations during peak hours, effectively managing costumer flow and minimizing wait times.
  • Implemented feedback from management to continuously improve performance and costumer satisfaction.

Education

High School Diploma -

Santa Teresa High School
Santa Teresa, NM
05.2021

Skills

  • Product and Service Sales
  • Inventory Management
  • Customer Engagement
  • Strong Communication and Interpersonal Skills
  • Store Organization
  • Order Fulfillment
  • Cash Register Operation
  • Policy Implementation
  • Order Packaging
  • Cash handling and management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Entertainment Associate

Walmart
02.2022 - Current

Front End Team Member

Chick-fil-A
06.2021 - 02.2022

High School Diploma -

Santa Teresa High School
Julia Lopez