JULIA MARCHAN
Austin,TX
Summary
Registered Nurse and clinical leader with expertise in healthcare operations and quality improvement. Demonstrated success in leading multidisciplinary teams, optimizing workflows, and implementing initiatives that improve patient safety and satisfaction. Currently pursuing advanced education in Healthcare Policy and certification in Healthcare Quality.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Assistant Patient Care Manager
Stanford Health Care
Redwood City, USA
05.2024 - 05.2026
- Provide leadership and operational support for a team of 19 clinical and administrative staff members within a high-volume ambulatory specialty practice
- Acted as leader for a multidisciplinary clinic of approximately 60 staff members while covering for clinic leadership, maintaining continuity of operations and patient care delivery.
- Led operational and quality implementation efforts supporting activation of a new ambulatory infusion clinic, including development of standardized workflows, infusion safety protocols, staff education resources, and patient monitoring processes to promote quality outcomes and regulatory compliance
- Participate in quality improvement projects focused on patient safety, workflow optimization, regulatory compliance, and operational efficiency
- Monitored quality, operational, patient access, patient experience, and workforce performance metrics to identify trends and support targeted performance improvement initiatives
- Developed and implemented a Behavioral Urgent Response Team (BURT) program, creating standardized escalation pathways, staff education resources, and response workflows to improve workplace safety and support early intervention during behavioral events
- Collaborated with physicians, nursing leadership, and multidisciplinary teams to implement quality initiatives, enhancing care delivery across the clinic
- Analyzed clinical workflows and quality indicators to identify improvement opportunities and support corrective action planning for enhanced patient outcomes
Clinical Nurse II / Nurse Coordinator
Stanford Health Care
Redwood City, USA
03.2023 - 05.2024
- Coordinated comprehensive care plans for patients with complex GI conditions, improving patient understanding and management of their health.
- Collaborated with interdisciplinary teams to align treatment strategies, ensuring holistic care and improved patient satisfaction
- Provided targeted patient education and post-procedure support, ensuring adherence to treatment plans and facilitating recovery outcomes.
- Assessed patient needs in the clinical environment to establish care priorities.
- Performed motility procedures including EMAN and capsule endoscopy
Clinical Nurse II (Interventional Radiology)
Stanford Health Care
Stanford, USA
06.2019 - 04.2022
- Assisted in vascular and neuro-interventional procedures, including thrombectomies, contributing to improved outcomes for acute stroke patients
- Participated in stroke code response, enabling rapid intervention and ensuring optimal patient care
- Provided hemodynamic monitoring and sedation support during procedures, ensuring patient safety and comfort
- Collaborated with multidisciplinary teams to coordinate timely care and enhance overall patient management
Charge Nurse – ICU
Stanford Health Care
Stanford, USA
12.2013 - 06.2019
- Managed critically ill patients in trauma, neuro, and medical ICU, including acute ischemic and hemorrhagic stroke cases, ensuring rapid assessment and coordinated care for optimal patient outcomes
- Managed post-neurosurgical patients, including those recovering from neuro-interventional stroke procedures, requiring close neurologic monitoring and early recognition of deterioration
- Participated in stroke code activations, collaborating with neurology and interventional teams to facilitate timely interventions and enhance patient recovery
- Monitored patients undergoing invasive procedures and vasoactive medications to ensure timely interventions in critical care setting.
- Led a unit-based quality improvement initiative that reduced hospital-acquired pressure injuries by more than 50%, improving patient safety outcomes and supporting quality performance goals
- Coordinated staffing schedules to enhance patient care coverage and support efficient patient flow.
Clinical Nurse II – Level 1 Trauma ICU
University Medical Center Brackenridge
Austin, USA
06.2010 - 05.2013
- Delivered high-acuity care to trauma and critically ill patients
- Coordinated complex care for critically ill patients, collaborating with interdisciplinary teams to ensure comprehensive treatment
- Delivered patient- and family-centered care, enhancing patient experience and satisfaction through tailored support
- Participated in Code Blue Committee and simulations, strengthening emergency response preparedness and team readiness
Education
MSN - Healthcare Policy
Chamberlain University
Addison, IL10-2026
BSN -
University of Texas at Arlington
Arlington, TXADN -
Austin Community College
Austin, TXSkills
- Regulatory compliance
- Quality improvement
- Patient safety
- Clinical Operations
- Process improvement
- Data analysis
- Interdisciplinary Collaboration
- Team Leadership
- Staff Development & Education
- Root Cause Analysis
- Clinical Protocols
- Documentation Review
Certification
- ACLS
- BLS
- CCRN
- ONS
- Certified Professional in Healthcare Quality (CPHQ) – In Progress
Quality And Leadership
- Led a quality improvement initiative that reduced hospital-acquired pressure injuries by more than 50%.
- Developed and implemented a Behavioral Urgent Response Team (BURT) program to improve workplace safety and staff support.
- Participated in workflow redesign initiatives to improve patient access, operational efficiency, and care coordination.
- Created staff education materials and competency resources supporting quality and patient safety goals.
- Led interdisciplinary initiatives involving physicians, nurses, operations teams, and support departments.
- Supported development of standardized clinical workflows and patient safety processes.
Timeline
Assistant Patient Care Manager
Stanford Health Care
05.2024 - 05.2026
Clinical Nurse II / Nurse Coordinator
Stanford Health Care
03.2023 - 05.2024
Clinical Nurse II (Interventional Radiology)
Stanford Health Care
06.2019 - 04.2022
Charge Nurse – ICU
Stanford Health Care
12.2013 - 06.2019
Clinical Nurse II – Level 1 Trauma ICU
University Medical Center Brackenridge
06.2010 - 05.2013
MSN - Healthcare Policy
Chamberlain University
BSN -
University of Texas at Arlington
ADN -
Austin Community College