Julia Mariano
Scottsdale,Arizona
Summary
Driven by a results-focused approach, I leveraged my cannabis strain familiarity and strong communication skills at Copperstate Farms to enhance customer trust and satisfaction. Specializing in product merchandising and knowledge, I significantly contributed to team success and customer service excellence, showcasing my ability to thrive in a high traffic, fast paced environment. Customer retention is so valuable in this industry, so making sure every customer left informed and excited was a big emphasis for me.
Overview
3
3
years of professional experience
Work History
Budtender
Copperstate Farms
10.2023 - Current
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment in one of Arizona's busiest dispensaries.
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.
Restaurant Team Member
The Original Chop Shop
01.2022 - 10.2023
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Assistant to Lead Cultivator
Spinney Creek Co.
05.2021 - 08.2021
- Gained thorough knowledge about what nutrients and conditions a cannabis plant needs to survive and thrive
- Harvested and trimmed cannabis plant
- Organized and packaged different strains in preparation for the dispensary
Education
Bachelor of Science - Entrepreneurship
Arizona State University
Tempe, AZ05.2023
Skills
- Cannabis strain familiarity
- Supporting medical patients
- Product Merchandising
- Product Knowledge Expertise
- Creative Thinking
- Strong Communication and Interpersonal Skills
- Sales proficiency
- Counting money
- Customer Service
Timeline
Budtender
Copperstate Farms
10.2023 - Current
Restaurant Team Member
The Original Chop Shop
01.2022 - 10.2023
Assistant to Lead Cultivator
Spinney Creek Co.
05.2021 - 08.2021
Bachelor of Science - Entrepreneurship
Arizona State University
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