Julia Marsh
Fortworth,TX
Summary
Proven Client Services Representative at Abba Staffing & Consulting, adept in document processing and client relations, significantly enhancing customer satisfaction. Leveraged call center expertise and a positive attitude to resolve complex inquiries, ensuring prompt reimbursements at Sedgwick. Excelled in team environments, demonstrating exceptional customer support and records maintenance skills.
Overview
8
8
years of professional experience
Work History
Client Services Representative Sedgwick
Abba Staffing & Consulting
2200 Hwy 121, Suite 250 Bedford, TX
10.2024 - Current
- Executed administrative work, case management, and ensured excellent customer service while also handling Goodwill cases.
- Helped a large volume of customers every day with a positive attitude and a focus on customer satisfaction.
- Provided exceptional customer service when responding to patient inquiries about reimbursement status and procedures.
- Ensured customers received their reimbursements promptly.
Inventory Specialist
Diag Partners
16267 W 14 Mile Rd Beverly Hills, MI 48025
03.2022 - 10.2024
- Collaborated with team members to ensure the timely completion of daily tasks, increasing overall productivity.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
Cashier Online Shopper
Walmart
Hillsboro, TX
10.2020 - 03.2022
- I greeted customers entering the store and responded promptly to customer needs.
- I worked a flexible schedule and extra shifts to meet business needs.
- Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
My work choice [VAS]
Stanley black and decker
Northlake, Tx
09.2020 - 09.2021
- Verified conformance of incoming shipments against contracted quality, quantity, and freshness standards.
- Kept all areas clean, organized, and in line with company professional standards.
Care taker
Girly Health Co
Waco, Tx
02.2020 - 10.2020
- Supported activities of daily living, such as bathing, dressing, and grooming.
- Oversaw nutrition by preparing healthy meals and snacks, and coordinating necessary supplements.
- Coordinated daily housekeeping, errands, and meal preparation for individuals under care.
Team Member
Whataburger
Hillsboro, Tx
08.2016 - 02.2020
- Kept equipment working properly with regular inspections and maintenance.
- Helped keep the team efficient with well-stocked supplies.
- Promoted safety by adhering to all safety protocols, company policies, and OSHA regulations.
Education
Certificate - Cosmetology
Hill College
Hillsboro, Tx08.2019
Skills
- Document processing
- Records maintenance
- Call center experience
- Client relation
- Customer support
Education
Hillsboro, Tx
Contact
Fortworth, TX 76137
Timeline
Client Services Representative Sedgwick
Abba Staffing & Consulting
10.2024 - Current
Inventory Specialist
Diag Partners
03.2022 - 10.2024
Cashier Online Shopper
Walmart
10.2020 - 03.2022
My work choice [VAS]
Stanley black and decker
09.2020 - 09.2021
Care taker
Girly Health Co
02.2020 - 10.2020
Team Member
Whataburger
08.2016 - 02.2020
Certificate - Cosmetology
Hill College
Similar Profiles
Stephanie PennStephanie Penn
Case Coordinator at ABBA STAFFING & CONSULTING/ SedgwickCase Coordinator at ABBA STAFFING & CONSULTING/ Sedgwick
Salma HabaniSalma Habani
Customer Service Representative at Abba Staffing & ConsultingCustomer Service Representative at Abba Staffing & Consulting
Julia MarshJulia Marsh
Client Services Representative Sedgwick at Abba Staffing & ConsultingClient Services Representative Sedgwick at Abba Staffing & Consulting