Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Julia Mayorga

Pomona

Summary

Escrow Officer with 20+ years of title company escrow experience to facilitate the closing process from acceptance of purchase contract through issuance of title insurance policy. Familiar with standard concepts, practices and procedures within escrow and title industry. Closing property transactions quickly and efficiently while delivering a high level of expertise and impressive customer service to clients. Detail-oriented and thorough with excellent analytical and independent thinking skills.

Overview

26
26
years of professional experience

Work History

Escrow Officer

Old Republic Title
03.2023 - 09.2023
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Explained very technical financial information to applicants in easy to understand language.
  • Followed-up on status of releases, policies, and return of recorded documents.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Checked signatures and legal descriptions for accuracy and integrity.
  • Forwarded title clearing documentation to title officer for approval.
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
  • Researched and updated industry knowledge on changing legislation and regulations.

Escrow Officer

STEWART TITLE OF CALIFORNIA
06.2001 - 08.2022
  • Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
  • Opened incoming orders and set up escrow files within 2 hours, (or sooner) of receiving purchase agreement.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.
  • Opened escrow transactions, processed deposits and mailed out forms and preliminary title reports for review and approval
  • Monitored pipelines to track and log status of escrows.
  • Prepared and delivered projected settlement statements to lender upon request.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Forwarded title clearing documentation to title officer for approval.
  • Prepared documents for closing and handled complete disbursement, including mortgage lien payoff(s) and follow up of escrow transactions.
  • Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
  • Managed real estate closing process in compliance with applicable standards and legal requirements.

Escrow Officer

Pacific Coast Title
09.2014 - 05.2015
  • Open escrow transactions, processed deposits and mailed out forms with preliminary title reports for review.
  • Prepared documents for closing and handled complete disbursement, including mortgage & lien payoffs, and follow up of escrow transactions through close of escrow.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Managed real estate closing process in compliance with applicable standards and legal requirements.
  • Processed refunds and addressed any post close request

Escrow Assistant

Covina Escrow
01.1998 - 06.2001
  • Handled 50+ calls per day to address customer inquiries and concerns
  • Maintained open communication with lenders, brokers and borrowers.
  • Studied and clarified buyer, seller and lender instructions to determine escrow requirements.
  • Obtained documents such as proof of insurance and HOA statements.
  • Prepared estimated closing statements for buyer and seller.
  • Scheduled signings and gathered required paperwork.
  • Checked signatures and legal descriptions for accuracy and integrity.

Education

Certificate of Achievement - Operations Management And Supervision

Rio Hondo College
Whittier, CA
2023

Certificate of Achievement - Escrow Procedures

Mt San Antonio College
Walnut, CA
02.2000

Skills

  • Customer Service
  • Communication Skills
  • Compliance
  • Receptive & Adaptive
  • Prioritizing tasks
  • Accuracy & Attention to Detail
  • Oral and Written Comprehension
  • Clerical Support
  • Manage Complaints
  • 10-Key Data Entry
  • Performance Assessment and Improvement

Languages

Spanish
Native or Bilingual

References

Reference are made available upon request

Timeline

Escrow Officer

Old Republic Title
03.2023 - 09.2023

Escrow Officer

Pacific Coast Title
09.2014 - 05.2015

Escrow Officer

STEWART TITLE OF CALIFORNIA
06.2001 - 08.2022

Escrow Assistant

Covina Escrow
01.1998 - 06.2001

Certificate of Achievement - Operations Management And Supervision

Rio Hondo College

Certificate of Achievement - Escrow Procedures

Mt San Antonio College

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Julia Mayorga