Julia Mayorga Cordova
Long Beach,CA
Summary
Experienced professional with a strong background in the gaming industry. Ready to provide impactful guidance and support. Highly skilled at collaborating with teams and dedicated to achieving results. Consistently adapts to evolving demands. Possesses expertise in game mechanics, customer engagement, and problem-solving. Known for reliability and effective communication.
Overview
7
7
years of professional experience
Work History
Game Advisor (Sales Associate)
Gamestop
10.2019 - Current
- Answered product questions, offering troubleshooting and advice before and after purchase.
- Assisted developers with identifying bugs or glitches within games based on user feedback reports.
- Improved team efficiency by collaborating with colleagues to develop and implement best practices for customer support.
- Recommended gaming merchandise and accessories based on custom requirements.
Hostess (front desk)
Black Angus
07.2021 - 02.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
sales associate
Spirit Halloween
09.2021 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
crew member
Mc Donald's
02.2018 - 11.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Associate of Arts - Studio art (illustration and animation)
Long Beach City College
Long Beach, CA10.2024
High School Diploma -
Lakewood High School
Lakewood, CA06.2018
Skills
- Critical thinker
- Empathy and patience
- Training and mentoring
- Accurate money handling
- Inventory Restocking
- Self-motivated work ethic
References
- Anna, GameStop manager
(562-634-1190)
- Katie, the Restaurant manager
(562) 531-6921
- Jason, Restaurant manager
(562) 531-6921
Awards
- Principal Honor Roll, Awarded for having good grades and a GPA higher than 3.5 during the first semester of the senior year of high school.
- Certificate of Special Congressional Recognition, Awarded with the high school diploma.
Timeline
sales associate
Spirit Halloween
09.2021 - 10.2021
Hostess (front desk)
Black Angus
07.2021 - 02.2022
Game Advisor (Sales Associate)
Gamestop
10.2019 - Current
crew member
Mc Donald's
02.2018 - 11.2019
Associate of Arts - Studio art (illustration and animation)
Long Beach City College
High School Diploma -
Lakewood High School