Warm calling leads and scheduling sales appointments
Engage with clients to understand their life insurance needs
Provide tailored recommendations to clients based on age, health, and other factors
Identify cross-selling opportunities for other lines of coverage
Process electronic applications and set up banking/payment options for clients
Ensure client privacy according to data protection laws and standards
Provide ongoing customer support post-sales closure
Developed tailored sales strategies for each client, resulting in a higher conversion rate.
Marketing Director
Tallyshot
10.2021 - Current
Developed comprehensive marketing plans in alignment with overall business goals and objectives.
Created content and promotional materials to drive engagement and conversions.
Optimized digital marketing efforts for increased online presence and customer engagement.
Mentored junior team members, fostering professional development within the organization.
Built strong relationships with industry professionals and influencers.
Private Duty Home Health Aide (Part-time)
Clinical Staffing Insight
01.2020 - 01.2023
Responsible for nursing care of elderly woman with multiple medical conditions
Adheres to patient schedule and provides transportation to/from Physician Appointments
Provides assistance with patient ambulation and wound care with direction from physical therapy and nursing staff
Meal preparation according to patient dietary needs
Housekeeping duties to ensure safe and clean patient environment
Oversight of daily medication administration according to physician orders
Assistant Manager, Sales
Pacific Sunwear of California
01.2020 - 01.2021
Responsible for ensuring that monthly and annual store sales targets are met and exceeded
Handled customer situations in compliance with policy and procedures and escalated issues as appropriate
Prioritized and delegated tasks to meet all operational needs
Ensured all store associates follow all policies, procedures and all Safety Program practices
Coached and provided feedback on Sales Associate's performance as well as provided direction to associates to ensure understanding of company directives and standards
Supervisory level register access
Cashier
Publix
01.2019 - 01.2020
Processed customer purchases, performed general cleaning duties and returned misplaced/unpurchased items to the shelves
Provided exceptional customer service, assisting customers with their shopping experience
Collaborated with team members and communicated clearly to the store management team
Provided feedback to management on all products, inventory losses, scanning errors, and general issues
Adhered to cash policies and procedures to minimize losses
Collaborated with team members and communicated relevant information to supervisor
Store manager
Quality Plus Cleaners
01.2018 - 01.2019
Greeted and served all walk-in and drive thru customers
Assisted customers with cleaning, stain and finishing needs and/or questions
Sorted and examined articles, picking out those that may need hand spotting or stain treatment
Performed data entry into proprietary software system
Ensured financial accountability and profitability via accurate invoicing
Appropriately tagged articles and collaborated with seamstresses for alteration requests
Consistently ensured cash drawer accuracy
Responsible for store opening and closing (key holder)