Julia Mendoza
Gilroy,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Dr. Bhatia Pediatrics
Gilroy, CA
11.2023 - Current
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Monitored vital signs of patients throughout their stay at clinic setting.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Provided assistance to medical staff in performing minor surgical procedures.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Explained treatment procedures and physicians' instructions.
- Registered new patients into practice management software program accurately entering demographic information.
- Administered medications under physician's supervision.
Sales Representative
Banana Republic Factory Store
Gilroy, CA
06.2022 - 09.2023
- Replenished and arranged items to maintain appearance.
- Present, promote, and sell products in the store while providing great customer service to prospective customers.
- Established and maintained long-term customer relationships to improve customer turnover.
- Achieved agreed-upon sales goals within the scheduled time frames. Coordinate well with sales team members and continuously improve through feedback.
Sales Representative
Old Navy
Gilroy, CA
11.2020 - 06.2022
- Performed cost-benefit analysis to customers to provide the best suggest that met the customers needs.
- Analyzed customer feedback to improve products and services.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Greeted and assisted customers to foster positive experiences.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Caregiver
Private Home
Gilroy, CA
02.2018 - 08.2019
- Assist the resident with daily activities, including bathing, dressing, grooming, toileting, transferring, and getting to and from activities and meals, based on the patient's schedule and service plan.
- Helped the client take prescribed medication.
- Maintain a pleasant and supportive environment for the companion at all times.
Education
Medical Administrative Program -
Carrington College
San Jose, CA05-2024
High School Diploma -
Mt. Madonna High School
Gilroy, CA06-2008
Skills
- CPR, First Aid, and BLS certified
- Front office /Back office
- Patient charting
- Caregiving: patient hygiene care, medication, patient mobility, vital signs
- Bilingual: Spanish
- Microsoft Office Suite
- Injections
- Blood draws
- Patient Care
- Empathy and compassion
- Effective communication
Timeline
Medical Assistant
Dr. Bhatia Pediatrics
11.2023 - Current
Sales Representative
Banana Republic Factory Store
06.2022 - 09.2023
Sales Representative
Old Navy
11.2020 - 06.2022
Caregiver
Private Home
02.2018 - 08.2019
Medical Administrative Program -
Carrington College
High School Diploma -
Mt. Madonna High School