Julia Mendoza
San Antonio
Summary
I have strong teamwork and customer service. I work really well in fast paced environments. I'm looking to transition into a new field of work. understands importance of effective communication and problem solving. I'm committed to contributing positively and making meaningful impact on team goals.
Overview
3
3
years of professional experience
Work History
Team Member
Tropical Smoothie Cafe
San Antonio, TX
10.2025 - 01.2026
- Assisted team members in daily operations to ensure efficient workflow.
- Learned safety protocols and best practices for equipment usage.
- Supported inventory management through accurate stock tracking.
- Engaged with customers to provide exceptional service and resolve inquiries.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Adapted quickly to new tasks and responsibilities in fast-paced environment.
- Followed company policies and procedures to uphold quality standards consistently.
Team Member
Laurel Cafe
San Antonio, TX
02.2025 - 06.2025
- Collaborated with colleagues to maintain cleanliness and organization in work areas.
- Contributed ideas for improving customer experience during team meetings.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
Team Member
Chicken Express
San Antonio, TX
09.2024 - 01.2025
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Reduced wait times for customers by implementing more efficient checkout process.
Team Member
Shipley's Donuts
San Antonio, TX
10.2022 - 12.2023
- Prepared and blended smoothies efficiently to meet customer orders.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to deliver excellent customer service experiences.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Engaged with customers to provide menu recommendations and address inquiries.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Education
Bachelor of Accounting - Accounting And Finance
St. Philip's College
San Antonio, TXHigh School Diploma -
Pieper High School
San Antonio, TX05-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Cash handling
- Cleaning
- Flexible schedule
- Team building
Timeline
Team Member
Tropical Smoothie Cafe
10.2025 - 01.2026
Team Member
Laurel Cafe
02.2025 - 06.2025
Team Member
Chicken Express
09.2024 - 01.2025
Team Member
Shipley's Donuts
10.2022 - 12.2023
Bachelor of Accounting - Accounting And Finance
St. Philip's College
High School Diploma -
Pieper High School