Julia Mercado
2614 W Fitch Ave ,IL
Summary
Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Experienced with swim instruction, emphasizing safety and skill development. Utilizes tailored lesson plans to meet needs of diverse learners. Track record of effective communication and fostering supportive, inclusive environment.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2026
2026
years of professional experience
Work History
Crew Member
McDonald’s
2025 - Current
- Delivered exceptional customer service through effective communication and problem-solving skills.
- Operated kitchen equipment and adhered to food safety standards, ensuring quality meals.
- Collaborated with team members to maintain a swift and efficient workflow during peak hours.
Pharmacy Technician
Jewels Osco
2022 - 2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Swim Instructor
Elk Grove Park District
2019 - 2021
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Took notes strengths and weaknesses of each child in class to track progress.
- Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
Crew Member
Popeyes
2021 - 2022
- Operated kitchen equipment efficiently to prepare high-quality food products.
- Delivered exceptional customer service while maintaining a positive dining environment.
- Trained new crew members on operational procedures and safety protocols.
- Managed inventory levels to ensure timely restocking of supplies and ingredients.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Elk Grove High School
Elk Grove Village, IL05-2021
Skills
- Problem-solving skills
- Team collaboration
- Customer service
- Patience and empathy
- Creative thinking
- Professionalism and punctuality
- Adaptability and dependability
- Swimming and water safety
- Age-appropriate lessons
- Answering customer questions
- Patient confidentiality
Timeline
High School Diploma -
Elk Grove High School
Crew Member
McDonald’s
2025 - Current
Pharmacy Technician
Jewels Osco
2022 - 2025
Swim Instructor
Elk Grove Park District
2019 - 2021
Crew Member
Popeyes
2021 - 2022