Julia Milbourn
Colfax,CA
Summary
Organized and reliable professional with experience in administrative support, client-facing tasks, and team coordination. Background includes leadership experience at Starbucks and an internship in commercial real estate. Strong in calendar management, communication, and maintaining efficient office operations.
Overview
5
5
years of professional experience
Work History
Barista
STARBUCKS COFFEE COMPANY
Gold River, CA
08.2017 - 08.2018
- Provided high-level customer service and handled client interactions in a fast-paced environment
- Processed transactions accurately using POS systems and maintained financial accountability
- Managed multiple priorities while maintaining attention to detail and efficiency
- Maintained organized work areas and followed operational procedures
- Supported team operations through effective communication and collaboration
Shift Supervisor
STARBUCKS COFFEE COMPANY
Loomis, CA & San Clemente, CA
08.2018 - 10.2022
- Supervised daily operations, managed scheduling, shift coverage, and timekeeping to ensure smooth operations
- Trained and onboarded new employees, improving team efficiency and service quality
- Handled cash management, deposits, and daily financial reporting
- Resolved customer concerns professionally, maintaining high satisfaction standards
- Maintained inventory and placed supply orders to meet business needs
- Built relationships with customers and managed accounts to drive revenue and profit
Education
Bachelor of Arts - Business Communication
Arizona State University
Tempe, AZ 08-2022
Skills
- Quick learner with strong communication, organization, and problem solving skills
- Highly reliable and hardworking with a positive team-oriented attitude
- Administrative support & scheduling
- Calendar management
- Data entry & document management
- Organization & time management
- Attention to detail
- Team collaboration and leadership
- Staff training and development
Timeline
Shift Supervisor
STARBUCKS COFFEE COMPANY
08.2018 - 10.2022
Barista
STARBUCKS COFFEE COMPANY
08.2017 - 08.2018
Bachelor of Arts - Business Communication
Arizona State University