Madelyn Mader
Brookfield
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Barista
7Brew
05.2025 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Assistant Manager
Anthony Vince Nail Salon
09.2022 - Current
- Scheduled appointments and assisted clients with checkout procedures.
- Managed inventory, ensuring products were stocked and readily available.
- Handled client complaints professionally and efficiently, ensuring customer satisfaction.
Server
Belair Cantina
06.2024 - 12.2024
- Provided excellent customer service by taking orders, delivering food, and ensuring customer satisfaction.
- Maintained a clean and organized work area, clearing tables and resetting them for new customers.
- Managed high-volume service during peak hours while maintaining a positive attitude and professional demeanor.
Hostess
Belair Cantina
06.2022 - 09.2022
- Greeted and seated guests, managing waitlists and ensuring a smooth flow of guests into the dining area.
- Provided excellent first impressions with customers, contributing to a welcoming environment.
- Assisted in ensuring the restaurant met safety and cleanliness standards.
Education
Bachelor of Arts - Strategic Communications
University of Minnesota Twin Cities
Minneapolis, MN05-2028
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Brookfield Central High School
Brookfield, WI06.2024
Skills
- Verbal/Communication Skills / Organization skills: Strong verbal and organizational skills when managing customer communications in various scenarios and scheduling appointments
- Quick Learner/Detail Oriented: Quick learner with attention to detail
- Time management
- Friendly and outgoing
- Attention to detail
- Problem-solving
- Active listener
- Team leadership
- Adaptive and creative
- Product upselling
Timeline
Barista
7Brew
05.2025 - Current
Server
Belair Cantina
06.2024 - 12.2024
Assistant Manager
Anthony Vince Nail Salon
09.2022 - Current
Hostess
Belair Cantina
06.2022 - 09.2022
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Brookfield Central High School
Bachelor of Arts - Strategic Communications
University of Minnesota Twin Cities
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