Julia Ogden

• Gave medication to pets following guidelines from owners.
• Collected animal waste produced on walks and discarded in trash or approved receptacles.
• Engaged with children on individual basis to build positive relationships.
• Promoted language development skills through reading and storytelling.
• Helped children complete homework assignments and school projects.
• Assisted with housekeeping duties as well as running errands.
• Organized activities that enhanced children's physical, emotional and social well-being.

• Responded to media inquiries, monitored media coverage and created press reports to influence public narrative.
• Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
• Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions.
• Collaborated with internal and external stakeholders to identify key messages and create compelling content for press releases and other materials.
• Supported efforts of registered lobbyists and special interest groups by aiding legislative agenda.
• Attended legislative and regulatory hearings to report information.
• Developed and maintained strong working relationships with industry lobbyists, elected officials, regulators and government staff to advocate effectively for legislative and regulatory policy goals.

• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
• Answered customers' questions, recommended items, and recorded order information.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Increased sales significantly by upselling higher-end products to customers.

• Promptly responded to inquiries and requests from prospective customers.
• Handled customer inquiries and suggestions courteously and professionally.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of housing and creating welcoming, positive experiences.
• Educated customers about billing, payment processing and support policies and procedures.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

• Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
• Designed, filled, and arranged eye-catching product floorsets to increase sales.
• Organized and stocked merchandise to keep necessary levels for sales demand.
• Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
• Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.

Enthusiastic and driven student on the path of attaining a Bachelor of Arts in History and Political Science with a concentration in Public Affairs, and an African Studies minor from North Carolina State University. With the plan of graduating in May of 2023. Then going to volunteer for the Peace Corps or to work for a government department in Public Affairs or Foreign Aid. Then planning on returning to school to obtain a Ph.D. in History, to eventually teach in higher education

• Thesis: The Influence of Global Anti-Imperialists and their Literature from 1876-1961
• Extracurricular Activities: Honor Council Secretary 2021-23
• Yellow Ribbon Scholarship Recipient