Summary
Overview
Work History
Education
Skills
Current Education
References
Timeline
Generic

Julia Pawlak

Lake View

Summary

Dynamic professional with extensive experience in client communication and insurance verification at Tranquil Waters Counseling LLC. Proven ability to enhance client intake processes and streamline appointment scheduling. Adept at problem-solving and data entry, ensuring a seamless experience for clients while effectively managing time and resources.

Overview

4
4
years of professional experience

Work History

Intake Specialist

Tranquil Waters Counseling LLC
Hamburg
05.2024 - 04.2025
  • Speak on the phone with current and potential clients.
  • Gathering client information.
  • Gathering insurance information and confirming the insurance.
  • Canceling/rescheduling appointments.
  • Deciphering the stability of potential clients.
  • Emailing current and potential clients.
  • Placing all information onto an organized document.

Team Member

Tropical Smoothie
Hamburg
08.2023 - 09.2023
  • Cashed-out customers.
  • I stocked the coolers.
  • I cleaned my station and the dining room.
  • I made smoothies.

Sales Associate

TJX Companies
Hamburg
06.2023 - 08.2023
  • Cashed-out customers.
  • Stocked shelves.
  • Cleaned up and organized.

Supervisor

Tim Horton's
Lake View
05.2021 - 07.2023
  • Assign employees to tasks for the day.
  • Completed time and temperature charts.
  • Completed waste charts.
  • I was on S and S, Bev's, or occasionally counter.
  • Completed tasks associated with my station for the day.
  • Pulled drawers.
  • I locked up the store.

Education

High School Diploma -

Frontier High School
Hamburg, NY
01-2023

Skills

  • Client communication
  • Insurance verification
  • Data entry
  • Appointment scheduling
  • Client assessment
  • Customer service
  • Problem solving
  • Client intake
  • Time management
  • Employee training
  • Front Desk
  • Cash handling
  • Cash register
  • Upselling
  • Food service
  • Retail sales

Current Education

  • Currently a student at ECC.
  • General education major.
  • I plan to work hard and go into radiation therapy.

References

References available upon request.

Timeline

Intake Specialist

Tranquil Waters Counseling LLC
05.2024 - 04.2025

Team Member

Tropical Smoothie
08.2023 - 09.2023

Sales Associate

TJX Companies
06.2023 - 08.2023

Supervisor

Tim Horton's
05.2021 - 07.2023

High School Diploma -

Frontier High School
Julia Pawlak