Detail-oriented team contributor experienced in managing multiple tasks simultaneously while ensuring accuracy. Delivered effective task prioritization and deadline adherence through strong organizational capabilities. Offering strong interpersonal skills and passion for customer service in fast-paced environment.
Work History
Mail List Processor
3 Years 3 Months
Three Z Printing Company | 05.2023 - Current
Collaborate with account managers and print production teams to meet client specifications
Manage and process mailing lists for customers, ensuring compliance with USPS regulations.
Apply CASS certification and NCOA updates to maintain mailing accuracy and reduce return mail.
Cleanse, deduplicate, and format data using software tools (e.g., BCC software)
Handled phone calls and emails, delivering professional and timely responses to enhance customer satisfaction.
Ensured data security through the incorporation of encryption methods and adherence to industry standards.
Cutting Operator
2 Years 7 Months
Three Z Printing Company | 10.2020 - 05.2023
Operated cutting machines to ensure precise production of printed materials.
Monitored machine performance and conducted routine maintenance for optimal functionality.
Adjusted cutting specifications based on job requirements to enhance accuracy.
Collaborated with team members to optimize workflow and increase efficiency.
Office Assistant
2 Months
Higgs Welding | 06.2020 - 08.2020
Communicated with customers on phone, addressing welding-related inquiries to enhance customer satisfaction
Filed confidential customer information to ensure compliance with company guidelines and protect sensitive data
Assisted office manager by typing payroll information accurately into the system
Managed daily office operations, ensuring efficient workflow and communication among team members.
Server
2 Years 5 Months
Thelma Keller Convention Center | 04.2019 - 09.2021
Communicated with customers to understand food and drink preferences, ensuring satisfaction with offerings
Provided exceptional customer service during events, ensuring guest satisfaction and enhancing overall experience.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Maintained cleanliness and organization of dining areas, adhering to health and safety standards consistently.