Julia Ramirez
Peoria,AZ
Summary
Dynamic esthetician with a proven track record at European Wax Center, excelling in product sales and client education. Recognized for pioneering a loyalty program that boosted client retention and revenue. Adept at multitasking and maintaining infection control standards, while delivering exceptional service and fostering a welcoming atmosphere.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Esthetician
European Wax Center
09.2023 - 08.2024
- Performed waxing and brow tint services with precision, ensuring client comfort and satisfaction.
- Maintained cleanliness and organization of treatment rooms and equipment.
- Educated guests on current promotions, events and services within store or salon.
- Discussed procedures and treatment options with clients.
- Pioneered loyalty program that rewarded clients for referrals and repeat visits, enhancing client base and revenue.
- Managed scheduling and appointments to optimize service flow and reduce wait times.
- Monitored inventory levels, assisting in restocking supplies to support daily operations.
- Adapted quickly to new techniques and protocols, contributing to improved service quality.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Sterilized equipment for patient treatments.
Hotel Waitstaff
Marriot International
01.2022 - 06.2022
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of work area, adhering to health standards.
- Operated espresso machines and coffee grinders efficiently for optimal beverage quality.
- Assisted in inventory management by restocking supplies and tracking usage trends.
- Trained new staff on beverage preparation techniques and customer service protocols.
- Implemented strategies to enhance daily workflow, improving service speed and accuracy.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Prepared and cooked meals according to established recipes and presentation standards
- Maintained a clean and organized kitchen environment, ensuring adherence to food safety practices
Education
License in Esthetics - Aesthetics
Aveda Institute
Denver, CO08-2023
High School Diploma -
Greenway High School
Phoenix, AZ05-2021
Skills
- Product sales
- Infection control
- Multitasking and organization
- High-frequency machine use
- Superior attention to detail
- Excellent team player
- Trained in Barbicide disinfection practices
Certification
- Barbicide Training - 2023
Timeline
Esthetician
European Wax Center
09.2023 - 08.2024
Hotel Waitstaff
Marriot International
01.2022 - 06.2022
License in Esthetics - Aesthetics
Aveda Institute
High School Diploma -
Greenway High School
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