Tanya Miller
Essex Junction,VT
Summary
Esthetician with strong business, sales, and exemplary customer service skills. Previous business owner with twenty four years in the Salon and Spa industry. Extensive knowledge and experience with a variety of beauty supplies and product lines.
Overview
22
22
years of professional experience
Work History
Esthetician
Own Business
Lihue, HI
06.2023 - 08.2024
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Meticulously maintained spa appearance and cleanliness.
- Set up patient rooms and sterilized equipment.
- I answered the phone, returned clients' calls, and scheduled appointments.
- Managed scheduling conflicts efficiently while maintaining excellent customer service levels.
- Kept detailed records of client visits, treatments performed, and product purchases.
- Greeted clients upon arrival to spa and provided information about services offered.
- Built positive client relationships and guided clients through treatments.
- Monitored product freshness, appearance, and cleanliness to improve quality control.
- Maintained cleanliness of treatment room and equipment between appointments.
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
- Developed relationships with vendors for procurement of necessary supplies and equipment.
- Checked supplies inventory regularly to ensure adequate stock levels at all times.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Esthitician
Own Business
Kapaa, HI
08.2015 - 06.2023
- Same as Above
Esthitician
Self-employeed COR Cosmetics, Wax & Lash Studio
Anchorage, AK
03.2011 - 07.2015
- Assessed client needs and recommended skin care and anti-aging products.
- Used peels and masks to improve appearance of client skin, customizing approaches based on client age and budget.
- Educated clients on skin conditions, treatments and products to grow sales.
- Ensured compliance with state regulations related to sanitation and health standards.
- Provided excellent customer service and skincare treatments to clients.
- Communicated effectively with other members of the spa team regarding client concerns.
- Monitored product freshness, appearance, and cleanliness to improve quality control.
- Instructed clients on how to apply make-up to achieve desired look.
- Recommended additional treatments or products based on individual customer needs.
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Applied lotions, creams and tonics directly to client skin and advised on at-home use.
- Relaxed clients with facial and body massages, aromatherapy and soothing environments.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Sold salon-exclusive skin care products and encouraged service upgrades.
- Attended continuing education courses related to esthetics industry advancements.
Esthitician, Nail Technician, Receptionist
Allure Day Spa And Salon
Anchorage, AK
05.2002 - 03.2011
- Performed administrative duties such as scheduling appointments and taking payments from customers.
- Provided excellent customer service through friendly interactions with clients.
- Provided manicures, pedicures and nail treatments to clients.
- Conducted consultations with clients to determine their needs and preferences.
- Shaped and smoothed ends of nails using scissors, files or emery boards.
- Assessed condition of clients' hands, removing dead skin and massaging hands.
- Kept up-to-date on new trends in the industry for product offerings and design ideas.
- Cleaned and sanitized tools and work environment.
- Demonstrated knowledge of all products and services offered in the salon.
- Scheduled client appointments and accepted payments.
- Ensured that safety protocols were followed during each service provided.
- Assisted with inventory management tasks such as restocking supplies when needed.
- Operated equipment and machinery according to safety guidelines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided Facial, waxing and Body Treatment services.
Education
Esthitican License -
Academy of Hair Design
Anchorage, AK01-2007
Skills
- Business Owner
- Outstanding client care
- Consultative sales strategies
- Skincare treatments
- Spa retail sales
- Hydrating body wrap procedures
- Detox body wraps
- Chemical facial peels
- Proficient in eyebrow and lash tinting
- Verbal and written communication
- Anti-aging treatments
- Sensitive skin care
- Skincare product sales
- Spa management
- Chemical peel proficiency
- Facial treatment customization
- Sanitization
- Extractions and pore cleansing
- Multitasking and organization
- High-frequency machine use
- Sanitation and sterilization
- Scheduling
- Waxing and threading
- Esthetics
- Makeup application techniques
- Product sales
- Professional demeanor
- Workplace safety practices
Timeline
Esthetician
Own Business
06.2023 - 08.2024
Esthitician
Own Business
08.2015 - 06.2023
Esthitician
Self-employeed COR Cosmetics, Wax & Lash Studio
03.2011 - 07.2015
Esthitician, Nail Technician, Receptionist
Allure Day Spa And Salon
05.2002 - 03.2011
Esthitican License -
Academy of Hair Design
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