Julia Ramos
Hillsboro,OR
Summary
Motivated professional with extensive experience as a medical assistant, adept at balancing administrative and clinical responsibilities to enhance patient satisfaction. Demonstrates strong work ethic and adaptability, excelling in both independent and team environments. Proven ability to quickly master new skills and effectively communicate with patients and staff.
Overview
16
16
years of professional experience
Work History
Medical Assistant
The Oregon clinic: Center for Advanced Surgery
Portland, USA
11.2018 - Current
- Roomed patients, obtained vitals, cleaned and stocked exam rooms, triaged phone calls, collected and reported patient data, assisted providers with examinations and diagnostic procedures, registered and scheduled patients, coordinated referrals, managed medical records, and reviewed surgical questionnaires at endoscopy center, enhancing patient flow and care.
- Coordinate stock inventory and manage current inventory within the westside clinic.
- Ensured compliance with industry regulations by conducting training and audits, promoting awareness and adherence among staff.
- Conducted safety audits to identify hazards, recommending actionable improvements to enhance workplace safety.
Medical Assistant
Tuality Physicians: Family Practice and Urgent Care
Hillsboro, USA
07.2014 - 11.2018
- Obtained prior authorizations for patient care, including MRI, CT, and prescriptions, ensuring timely access to necessary services.
- Performed venipuncture blood draws for patients at Quest site.
- Recorded patient vitals and chief complaints in Cerner Response system.
- Reviewed and refilled maintenance prescriptions for patients.
- Coordinated referrals for providers and physician assistants.
Bi-Lingual Customer Care Agent T3 (Email Support)
Yahoo! Inc.
Hillsboro, USA
03.2010 - 03.2012
- Provided e-mail Customer and Technical support for multiple Yahoo! Products and services for US and Latin America Based Customers.
- Addressed all escalations in a timely manner.
- Translated and created content for customer inquiries, enhancing support resources.
- I also was in the fun committee planning employee events. Created weekly Caresat Report and provided feedback and suggestions as to how to improve policies and processes.
Education
Diploma - Medical Assisting
Everest College
Portland, OR04-2014
Skills
- Vital signs assessment
- Patient triage
- CPR
- EKG set up and monitoring
- Patient registration
- Medical record management
- Referral coordination
- Healthcare documentation
- Time management
- Attention to detail
- Problem solving
- Team collaboration
References
Upon request
Languages
- Spanish, Fluent
- English, Fluent
Timeline
Medical Assistant
The Oregon clinic: Center for Advanced Surgery
11.2018 - Current
Medical Assistant
Tuality Physicians: Family Practice and Urgent Care
07.2014 - 11.2018
Bi-Lingual Customer Care Agent T3 (Email Support)
Yahoo! Inc.
03.2010 - 03.2012
Diploma - Medical Assisting
Everest College