Experienced Information Technology professional with a proven track record in diverse industries. Proficient in troubleshooting, network administration, network and desktop support, IT management, and documentation. Excellent communication and analytical skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Engineer, Digital Innovation
Computacenter
New York, United States
11.2019 - Current
Dell server support, SuperMicro server support, VMware physical hosts, VMware - vCenter Server, OS and DB, Dell EMC XtremIO, Dell EMC VMAX 950F, Pure M20R2, Pure X50, PRTG Network Monitor, Opsgenie, Storage - EMC VNX and Isilon arrays, Meraki - AP's, Switches, HPE Server monitoring and support, Vendor Dispatch, Remote Troubleshooting, & DC smart hands to resolve data center issues.
IT Support Administrator
Capital Bank of New Jersey
03.2016 - 07.2019
Daily review of security reports, Support / Troubleshooting IT related issues, Respond, Network Administration, Active Directory, DHCP, DNS, Smart Phones, Tablets, Laptops, PCs, Copiers and Printers
~ Responds and assists with IT security incidents
Email Phishing/ Cyber Security
Served on the Capital Bank IT Steering Committee
Documentation, Software installation and support
Assists in preparation for, and during and audit or compliance review event
Remote deposit capture device installation support and troubleshooting
Designed and implemented the Vineland Public Library's Active Directory network, building wiring infrastructures well as managed the Vineland Public Library and City of Vineland websites
Maintained and supported communication among a multi-user system comprised of the regional library with a cataloging system shared among several member libraries, Designed, created and developed an ASP web-based problem / resolution tracking system utilizing Microsoft Access as the multi-relational back-end
Responsible for maintenance of VPL's network infrastructure, including the public wireless network and Wi-Fi Hotspots
Other duties include: Network Administrator on New Jersey's largest Metropolitan Area Network
Vineland Public Library Overseeing maintenance of all network equipment, supervision of computer services technicians, budgeting for IT equipment, maintaining network security, SolarWinds, SnifferPro, LINUX, Switching, Routing, VLAN, Group Policy