Julia Rikard
Knoxville,TN
Summary
Dedicated and versatile professional with a solid and rich background in the beauty/cosmetic industry. I am Julia Rikard. Over the past year, I have dedicated my inter-career to broadening my knowledge of this growing industry. I graduated early to jumpstart my career and education. With ten years of experience in cosmetology, I had the opportunity to specialize in freelance wedding hair and makeup. I've worked with Ulta and Benefit Cosmetics for the past four years as a Benefit Arch Expert. I am known for my excellent, bubbly, can-do attitude and for being a hard worker with a deep passion for the cosmetic industry. I'm deeply devoted to my personal and professional growth within my career paths, which allows me to continue to learn more and lead me into a more extensive management path.
Overview
12
12
years of professional experience
Work History
Benefit Arch Expert/Licensed Cosmetologist/Sales Associate
Ulta Beauty Inc. / Benefit Cosmetics
2020.09 - Current
- Provided exceptional customer care by addressing concerns promptly and offering alternative solutions when necessary.
- Contributed to a positive salon atmosphere by maintaining a clean, organized work station and adhering to hygiene standards.
- Demonstrated versatility in performing diverse tasks such as makeup application, lash extensions, or other aesthetic enhancements upon request.
- Achieved high levels of customer loyalty through diligent follow-up calls after appointments to confirm satisfaction.
- Assisted management with inventory control, tracking product usage, and placing timely orders for supplies as needed.
- Educated clients on efficient brow maintenance and introduced at-home care packages.
- Collaborated closely with team members to host successful promotional events that attracted new clientele while retaining existing customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Trained new team members by relaying information on company procedures and safety requirements.
Food and Beverage Attendant/Head Bartender
O'Charley's Restaurant & Bar
2013.01 - 2020.08
- At O'Charley's, the goal was to satisfy our guests completely so they will return again and again.
- We wanted guests to tell their family, friends, and associates about the wonderful experience we provided at O'Charley's.
- The desire to ensure our guests have a memorable experience every time they visit.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Trained new staff members on company policies and procedures.
- Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
Education
GED -
Mcminn High School
Athens, TNTennessee Cosmetology License - Cosmetology
Douglas J Aveda Institute Knoxville, Tennessee
Knoxville, TN2014
Skills
- Site analysis
- Inventory Management
- Teamwork and Collaboration
- Attention to Detail
- Social skills
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Clear Communication
- Organizational Skills
- Team Collaboration
- Effective Communication
- Relationship building and management
- Supply Ordering and Management
- Product Knowledge
- Professionalism
- Product Sales
Reference
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Timeline
Benefit Arch Expert/Licensed Cosmetologist/Sales Associate
Ulta Beauty Inc. / Benefit Cosmetics
2020.09 - Current
Food and Beverage Attendant/Head Bartender
O'Charley's Restaurant & Bar
2013.01 - 2020.08
GED -
Mcminn High School
Tennessee Cosmetology License - Cosmetology
Douglas J Aveda Institute Knoxville, Tennessee
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