Julia Roman
Sorrento,FL
Summary
In my time working at Panera, I was given the opportunity to learn many different skills. Those skills include, customer service, time management, cash handling and many more. I was always capable of getting my given tasks done on time if not sooner. I was taught to work in different positions at the restaurant and of course I was more than happy to help anyone who needed it. I mainly worked closing shifts after school so learning to keep a clean work area for the morning shift was a necessary skill. I would also cover coworkers shifts as a helping hand. I would have loved to stay longer at this corporation but at the time I had lost my form of transportation and in hopes to continue working I tried to find a solution but unfortunately there was none, so I took the opportunity to focus on my studies at school. Now I am more than ready to get back to work!
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Team Member
Panera Bread
Mount Dora, FL
04.2022 - 11.2022
- Assisted customers with orders and inquiries.
- Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
- Organized stockroom shelves to maximize space efficiency.
- Greeted customers in a friendly manner upon entering the store.
- Restocked items on shelves as needed.
- Operated cash register accurately and efficiently.
- Answered customer questions regarding product features, pricing, availability.
- Provided excellent customer service at all times.
- Performed store opening and closing procedures as directed by management team.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Replenished inventory levels when necessary.
- Monitored expiration dates of food products.
- Cleaned work areas regularly throughout shift.
- Followed orders of senior leadership with exacting accuracy in moment and without question.
- Resolved conflict according to company protocols.
- Operated, filled and cleaned beverage fountains by following accurate recipes of industrially packaged beverage mixtures.
- Assisted management with inventory control and stock ordering.
- Stocked shelves and cases with new or transferred items.
- Wiped down tables and equipment, swept and refilled stock.
Plant Nursery Worker
n/a
Sorrento, FL
n/a - n/a
- Identified pests or diseases on plants and implemented appropriate solutions.
- Organized the nursery area according to product type for easy customer access.
- Pruned, trimmed and culled plants to promote proper growth.
Construction Helper
My Dad
N/a, FL
n/a - n/a
- kept the worksite clean for the workers
- helped lift heavy material on and off trucks
- made sure machinery was charged and/or working
Education
Alee Academy
Eustis, FL05-2024
Skills
- Cleaning and Sanitation
- Order Management
- Telephone Etiquette
- Health Code Compliance
- Performance Improvement
- Product Promotion
- Cash Handling
- Customer Engagement
- Customer Service
- Inventory Restocking
- Valid Driver's License
- Complex Problem-Solving
- Visual Communication
- Store Opening and Closing
- Safety
- Company Standards
- Supplies Monitoring and Restocking
- Cleaning
- Team Contributions
- Time Management
- Problem-Solving
- Creativity and Innovation
- Heavy Lifting
- Integrity and Honesty
- Clear Communication
- Workplace Efficiency
- Teamwork and Collaboration
- Verbal and Written Communication
- Taking Orders
Affiliations
- Nail tech on the side
- Always working on my truck
- Love to crochet
Certification
- Agriculture Certification
Accomplishments
- Awarded for having great attendance at school
- Been given opportunities to make art for certain projects at Mount Dora high and Alee because of my skills
Languages
Spanish
Professional
Timeline
Crew Team Member
Panera Bread
04.2022 - 11.2022
Plant Nursery Worker
n/a
n/a - n/a
Construction Helper
My Dad
n/a - n/a
Alee Academy
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