Julia Rondoe
Customer Stylist
Eugene,OR
Summary
Seasoned Personal Stylist offering ten years of experience. Committed to helping clients achieve goals, increase positive self-image and overcome budget obstacles through savvy comparison shopping. Leverages extensive and well-developed professional network to increase client base. Remain current on all new and emerging fashion trends. Talented Personal Stylist with ten-year background in designer fashion environments. Offering keen eye for detail, spanning complementary color and pattern pairings, flattering style selections, and minimizing or enhancing individual attributes. Driven to exceed client expectations by providing world-class service, personalized consultancy, and customized solutions.
Overview
10
10
years of professional experience
Work History
Personal Stylist
Chanel Ready-to-Wear Boutique, Nordstrom
Portland, OR
01.2013 - 07.2020
- Delivered outstanding services to clients while meeting individual goals and expectations.
- Implemented new revenue streams by up selling and recommending accessories.
- Developed strong and lasting rapport to improve client services and retain valued customers.
- Increased sales by fostering relationships with customers which grew personal client book to over $1M.
- Trained new hires on managing sales and satisfying clients.
- Monitored customer buying trends, and exceeded sales and event goals, which promoted client satisfaction.
- Identified client needs and offered appropriate services, which resulted in exceeding annual sale goals by 80% to 100%, and YoY growth by 50%.
- Traveled domestically and internationally with high-profile clients to provide personal styling services and advice.
- Built long-term professional relationships with high-end clients, including those from Amazon AWS, which resulted in significant volume of recurring business.
- Selected to attend grand opening of New York store, and held private shopping event with clients as one of Top 100 Salespeople in company.
- Surpassed sales goals for event, and placed 3rd out of 100 salespeople.
- Developed personalized private shopping and styling experiences for high-end and celebrity clients.
- Achieved Top Salesperson honors four years consecutively, and ranked #7 in personal styling companywide in 2019.
- Managed shopping appointments with clients in multiple store locations.
- Styled weddings for multiple clients in Canada, Capri, and Italy, with Capri wedding filmed for Italian television show.
Business Manager
Amai Unmei
Portland, OR
01.2011 - 01.2013
- Managed day-to-day operations in multiple areas including sales, digital marketing, store operations, new hire training, payroll, inventory, and purchasing.
- Developed and executed retail and wholesale sales, digital marketing, merchandising, and distribution strategies for both in-store and online business.
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities which resulted in successfully increasing in-store sales by 15% YoY.
- Provided hands-on training and mentoring to staff, which increased employee retention and enhanced performance.
- Established and managed all wholesale and retail accounts, and grew wholesale business from two to eight states.
- Oversaw ongoing delivery of advertising, promotional campaigns, and PR events, including HTML e-blasts and major fashion shows.
- Coordinated production calendar, and implemented inventory management systems.
Education
High School Diploma -
University of Arizona
Tucson, AZSkills
Retail and fashion
Relationship building and management
Organization
Travel administration
Employee hiring and retention
Project planning
Cost effective budgeting
Evaluations and needs assessments
Customer consultation
Timeline
Personal Stylist
Chanel Ready-to-Wear Boutique, Nordstrom
01.2013 - 07.2020
Business Manager
Amai Unmei
01.2011 - 01.2013
High School Diploma -
University of Arizona