Julia Rosa
Rocky Hill,CT
Summary
Motivated Physical Therapy Student with versatile experience in rehabilitation, while excelling in areas like patient workflow operation and collaborative healthcare. Continued dedication towards enhancing patient care and therapeutic effectiveness.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Physical Therapy Aide
Physical Therapy & Sports Medicine Centers
2023.06 - Current
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Maintained accurate patient records for both billing purposes and ongoing evaluation of therapeutic interventions.
Student Observer
Elite Sports Medicine and Physical Therapy
2023.09 - 2023.10
- Educated patients on proper exercise techniques, reducing the risk of injury and promoting long-term success.
- Observed patient tolerance and status during treatment to modify treatment program if necessary.
Physical Therapy Aide
Physical Therapy & Sports Medicine Centers
2023.04 - 2023.06
- Kept detailed records of patient physical therapy treatments and improvements
- Documented patient physical therapy treatments and made observations on improvement
- Administered and guided patients through simple range of motion exercises to facilitate flexibility and improved circulation
- Educated patients on safe and effective use of therapy equipment, such as pulleys, weights and inclined surfaces
- Updated patient records with condition status
- Answered and managed incoming and outgoing calls while recording accurate messages
- Scheduled appointments with patients based on availability and severity of injury.
Undergraduate Student Intern
Physical Therapy & Sports Medicine Centers
2023.01 - 2023.04
- Supported various program activities, assisting with administrative tasks
- Kept detailed records of patient physical therapy treatments and improvements
- Administered and guided patients through simple range of motion exercises to facilitate flexibility and improved circulation
- Used various mechanical and electrical equipment and prosthetic and orthotic devices to properly treat patients
- Worked with team members to promote great customer service and pleasant work environment
- Maintained positive working relationship with fellow staff and management
- Displayed strong telephone etiquette, effectively handling difficult calls
- Maintained office and therapy equipment by cleaning and making minor repairs
- Worked as part of team to execute proper care of body mechanics and safety of patient.
Undergraduate Student Intern
New England Functional Fitness
2022.01 - 2022.04
- Demonstrated safe and proper exercise techniques to clients
- Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities
- Built and established relationships with members and guests to help in pursuit of fitness goals.
Waitress
Villa Napoletana
2021.09 - 2022.01
- Greeted customers, answered questions and recommended specials to increase profits
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
- Maintained accuracy while handling payments, giving change and printing receipts for customers
- Communicated with kitchen staff to stay updated on item availability and customer wait times
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests
- Presented menus to patrons to answer questions about menu items and make recommendations
- Prepared salads, appetizers and garnishes to assist kitchen staff
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages
- Brought wine selections to tables with appropriate glasses and poured for customers.
Hostess/Waitress
Tavern On 3
2018.03 - 2021.08
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
- Greeted incoming guests to escort to assigned dining area and present menus
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty
- Built positive relationships with other front-of-house and kitchen staff
- Stayed attentive to server availability and table turnover to quickly seat guests
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
- Presented food and beverages to guests at tables
- Maintained accuracy while handling payments, giving change and printing receipts for customers
- Communicated with kitchen staff to stay updated on item availability and customer wait times
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education
BS - Applied Exercise Science
Springfield College
05.2023
Skills
- Reliable & Trustworthy
- First Aid/CPR
- Active Listening
- Planning & Organizing
- Critical Thinking
- Friendly, Positive Attitude
- Organizational Skills
- Range of Motion Exercises
- Assists With Physical Therapy
- Enforcing Safety Protocols
- Preparing Patients for Treatment
- Filing Paperwork Customer
- Service and Rapport
Certification
CPR and First Aid Certified
Timeline
Student Observer
Elite Sports Medicine and Physical Therapy
2023.09 - 2023.10
Physical Therapy Aide
Physical Therapy & Sports Medicine Centers
2023.06 - Current
Physical Therapy Aide
Physical Therapy & Sports Medicine Centers
2023.04 - 2023.06
Undergraduate Student Intern
Physical Therapy & Sports Medicine Centers
2023.01 - 2023.04
Undergraduate Student Intern
New England Functional Fitness
2022.01 - 2022.04
Waitress
Villa Napoletana
2021.09 - 2022.01
Hostess/Waitress
Tavern On 3
2018.03 - 2021.08
BS - Applied Exercise Science
Springfield College
CPR and First Aid Certified
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