Julia Rostorfer
Cincinnati,OH
Summary
Dynamic and compassionate PCA at The Christ Hospital, skilled in vital signs monitoring and crisis management. Enhanced patient care through effective documentation and safety awareness, ensuring a supportive environment. Recognized for exceptional teamwork and dedication to improving patient outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PCA
The Christ Hospital
Cincinnati, OH
02.2024 - Current
- Monitored patient vital signs and reported changes to nursing staff.
- Responded promptly to emergency situations according to established protocols.
- Documented patient care activities in electronic health records accurately.
- Assisted patients with daily living activities and personal hygiene needs.
- Ensured cleanliness and organization of patient rooms and common areas.
- Performed 15-minute safety checks
- Provided compassionate support and companionship to patients during recovery.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
Server
Buffalo Wild Wings
Cincinnati
08.2023 - Current
- Demonstrated excellent customer service skills to ensure all guests had an enjoyable dining experience.
- Maintain a clean and sanitized environment.
- Working with a POS system to accurately place orders and organize bills.
- Ensuring a positive environment despite conflicts with any mess ups.
Barista
Starbucks
Cincinnati, Ohio
11.2022 - 02.2024
- Followed exact recipes for mixing and preparing beverage and food items.
- Promoted additional items with beverages, increasing store sales.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Shift Supervisor
Panera Bread
Cleveland, OH
06.2020 - 12.2023
- Completed opening and closing duties to facilitate business operations.
- Assisted upper management with daily operations to meet standards of service and quality.
- Reinforced rules to promote superior employee performance.
- Resolved customer complaints and reported issues to senior management.
- Collaborated with team members to improve performance and implement training updates.
- Identified inefficiencies in production process and used lean manufacturing methodologies.
- Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
- Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
- Taught staff upselling techniques to meet revenue targets.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Checked orders for quality and completeness.
Education
Bachelor of Science - Psychology, Nursing
University of Cincinnati
Cincinnati05.2026
High School Diploma -
Holy Name High School
Cleveland05.2022
Skills
- Behavioral management
- Patient care
- Health documentation
- Time management
- Team collaboration
- Crisis management
- Adaptive equipment knowledge
- Compassionate support
- Infection control
- Diabetes management
- End-of-life care
- Safety awareness
- Dementia care
- Vital signs monitoring
Languages
English
Accomplishments
- Employee of the month 2x
Certification
- BLS
References
References available upon request.
Timeline
PCA
The Christ Hospital
02.2024 - Current
Server
Buffalo Wild Wings
08.2023 - Current
Barista
Starbucks
11.2022 - 02.2024
Shift Supervisor
Panera Bread
06.2020 - 12.2023
Bachelor of Science - Psychology, Nursing
University of Cincinnati
High School Diploma -
Holy Name High School
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