Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Rowland

Holly Springs,NC

Summary

Enthusiastic hard worker with a determined, positive attitude and a flexible approach to handling daily challenges. Eager to contribute to a team's success through hard work, attention to detail, and excellent interpersonal skills. Natural ability to multitask, maintain a cheerful disposition, and communicate with customers. Highly motivated to learn, grow, and excel in every challenge.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks - Mt. Moriah
09.2023 - Current
  • Prepare and serve high-quality coffee and beverages while maintaining speed and accuracy during busy periods.
  • Deliver excellent customer service by creating a friendly and welcoming atmosphere.
  • Organize and restock supplies to ensure efficient workflow.
  • Collaborate with team members to maintain cleanliness and organization throughout the store.
  • Delegate tasks to ensure smooth operations during busy periods.
  • Multitask effectively by balancing order preparation, register duties, and cleaning tasks during high-volume hours.
  • Prioritize responsibilities to stay on schedule and maintain efficiency during peak times.
  • Work closely with coworkers to foster a team-oriented, supportive environment.
  • Maintain accuracy in custom orders and follow food safety and cleanliness standards.

Front Desk Receptionist and Hostess

Prestonwood Country Club
05.2022 - 06.2025
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
  • Answered a multi-line phone system to respond to inquiries and transfer calls to appropriate departments.
  • Entered and updated customer data in the table management system to reflect current seating arrangements.
  • Resolved customer problems and complaints in a professional and timely manner.
  • Took reservations by phone, provided accurate wait times, and answered customer questions.
  • Responded to customer inquiries about hours of operation, seating, and menu details.
  • Fostered positive guest experiences by managing information and coordinating efficient seating.
  • Documented reservations, notified staff of large parties, and coordinated seating arrangements in advance.

Education

Bachelor of Arts - Political Science And English Literature

University of North Carolina At Chapel Hill
Chapel Hill, NC
06.2026

Associate of Arts - Arts

Wake Technical Community College
Raleigh, NC
06.2022

Skills

  • Outgoing Personality
  • Thrives in Fast-Paced Environment
  • Multitasking
  • Optimistic Attitude
  • Decision Making
  • Leadership and Teamwork
  • Prioritization
  • Organization
  • Time Management
  • Attention to Detail

Timeline

Barista

Starbucks - Mt. Moriah
09.2023 - Current

Front Desk Receptionist and Hostess

Prestonwood Country Club
05.2022 - 06.2025

Bachelor of Arts - Political Science And English Literature

University of North Carolina At Chapel Hill

Associate of Arts - Arts

Wake Technical Community College

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