Julia Sanchez
Hawthorne,CA
Summary
Experienced retail leader with over 10 years of customer service and supervisory experience. Skilled in team training, inventory management, and driving positive customer experiences. Recently returning to the workforce with strong organizational and leadership skills, seeking to contribute to a dynamic team.
Overview
18
18
years of professional experience
Work History
Team Lead
Mattel, Inc.
El Segundo, USA
07.2021 - 12.2023
- Trained new employees on proper sales techniques, procedures, and policies.
- Managed inventory levels and restocked shelves to ensure product availability for customers.
- Performed administrative duties such as filing, data entry, and report generation.
- Provided excellent customer service by addressing customer inquiries in a timely manner.
Warehouse Worker
Diane's Beachwear
Torrance, USA
04.2018 - 03.2020
- Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping.
- Sorted and placed materials or items on racks and shelves according to organizational standards.
- Assisted other departments when needed to complete tasks in a timely fashion.
- Checked products for accuracy against paperwork, damage, or signs of infestation.
Department Supervisor
Kohl's
Redondo Beach, USA
07.2008 - 04.2017
- Delivered excellent customer service, driving quality shopping experiences.
- Assisted customers with inquiries related to products and services offered in the department.
- Examined merchandise to ensure that it was correctly priced and displayed and that it functions as advertised.
- Setting up the department monthly using planograms.
Courtesy Clerk
Ralphs Grocery Store
Redondo Beach, California
06.2006 - 06.2008
- Assisted customers with inquiries and provided friendly service throughout the store.
- Bagged groceries efficiently while ensuring proper handling of items.
- Maintained cleanliness and organization of checkout areas and shopping carts.
Education
High school diploma -
Lawndale High School
Lawndale, CASkills
- Warehouse Experience
- Shipping & Receiving
- Load & unload
- Inventory
- Stock management
- Sales operations
- Visual merchandising
- Microsoft Outlook
- Basic math
- Time Management
- Judgment and Decision Making
- Monitoring
- Customer and Personal Service
- Teamwork
- Attention to detail
Timeline
Team Lead
Mattel, Inc.
07.2021 - 12.2023
Warehouse Worker
Diane's Beachwear
04.2018 - 03.2020
Department Supervisor
Kohl's
07.2008 - 04.2017
Courtesy Clerk
Ralphs Grocery Store
06.2006 - 06.2008
High school diploma -
Lawndale High School