Julia Sceppa
Murrieta,CA
Summary
Reliable, dependable and hardworking professional skilled in customer service, order fulfillment and warehouse processes with over 4 years of work experience. Effective at working in fast-paced environments. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Amazon
Perris, CA
09.2020 - 05.2021
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Unloaded pallets and deliveries and organized products in warehouse.
- Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, trucks, planes, or other lifting devices.
- Wrapped pallets in shrink wrap prior to loading.
- Checked packages and merchandise for damage.
Dry Cleaner Customer Service Representative
Town Square Cleaners
Wildomar, CA
05.2018 - 04.2020
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of services and creating welcoming, positive experiences.
- Trained staff on operating procedures and company services.
- Monitored cash drawer and maintained adequate cash supply.
- Investigated and resolved customer inquiries and complaints quickly.
- Performed store opening and closing duties.
Assistant Helper
MyMovieMonsters Headquarters
Murrieta, CA
03.2018 - 05.2018
- Responded to customer requests for products, services and company information.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed inventory and fulfilled orders.
Cashier
Dollar Tree
Murrieta, CA
03.2017 - 01.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items.
Education
No Degree - General Studies
Mt. San Jacinto Community College
Menifee, CAHigh School Diploma -
Murrieta Canyon Academy
Murrieta, CA05.2017
Skills
- Shipping and Receiving
- Assembly and Production
- Motivated Team Player
- Upbeat and Positive Personality
- Customer Service and Assistance
- Proactive Self-Starter
- Good Communicator
- Cash Register Operations
Timeline
Warehouse Associate
Amazon
09.2020 - 05.2021
Dry Cleaner Customer Service Representative
Town Square Cleaners
05.2018 - 04.2020
Assistant Helper
MyMovieMonsters Headquarters
03.2018 - 05.2018
Cashier
Dollar Tree
03.2017 - 01.2018
No Degree - General Studies
Mt. San Jacinto Community College
High School Diploma -
Murrieta Canyon Academy
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