Julia Sexton
Buena Park,CA
Summary
Assisted teams in completing projects with dedication and hard work. Supported colleagues in achieving project goals through determination and ambition. Contributed to team success by striving for the highest quality outcomes in every task.
Overview
9
9
years of professional experience
Work History
Tomorrowland Attractions Operator
Disneyland
Anaheim, CA
03.2019 - Current
- Operates attractions for park guests, ensuring safety and top of the line guest service by embracing the five keys in answering questions about the attraction or anything park related. Responsible for meeting efficiency goals including, guest carried targets and occupational hourly counts.
- Engaging with new employees and participating in a five day training experience on how to operate an attraction in a safe, courteous, inclusive, and efficient manner while also adding elements of storytelling. Further, engaging and collaborating with fellow employees in accomplishing daily operational tasks.
Tomorrowland Attractions Trainer
Disneyland
01.2022 - 05.2024
- Took on new cast members to the location; Space Mountain. Spending five days, eight hours a day teaching how to operate the attraction efficiently and safely for both the guests and themselves. Helped each trainee understand the science of the attraction and its operation to better understand their role when on the job. Training the trainees to be comfortable on their own.
- Outside of training, I helped the regular cast make more efficient decisions and sat with them when they needed help. Updated people, periodically, on new procedures that the attraction was to be doing and making sure each cast member understood their role. Continued to be a reliant guide, role model and decision maker for all cast at that location.
- Partnered with one other trainer and a manager to place safety boxes within the attraction, near the track. Went throughout the attraction with the other trainer and scoped out the best places to position these boxes. Used the current checklist and what it was asking to determine the best places to position the boxes. When the cast members are doing their morning checklist and track walk the boxes provide a safe place for them to stand while still being able to see everything they need. These safety boxes are the first of their kind between both Disneyland and California Adventure; it’s only been done in Walt Disney World.
Restaurant Hostess
The Original Pancake House
Whittier, CA
01.2021 - 11.2021
- Greeting restaurant guests as they entered the restaurant and seating people at an available table in an efficient and timely manner.
- Assisted servers with guests orders, cleaned and restocked the restrooms, ensuring they were in a presentable manner.
- Answered the restaurant phone assisting with their questions, placing takeout orders and receiving comments.
Customer Service Representative
Phoenix Municipal Court
Phoenix, AZ
10.2018 - 12.2018
- Helped those who came to the court and sent them where they needed to go for proper and effective handling of their situation.
- Sent people to customer service or to send them to their courtroom, based on the person’s needs.
- Collaborated with different departments.
Food Preparation
Qdoba
Phoenix, AZ
10.2016 - 12.2018
- Prepared food for the day by cutting, slicing, and sautéing toppings for entrees.
- Placed other condiments into individual containers to be used throughout the day.
- Ensured that the front of the restaurant was fully stocked with supplies that were needed and performed cashier duties when necessary.
Security Guard
S.A.F.E. Management
Phoenix, AZ
10.2016 - 08.2017
- Helped to make sure that guests were safe by checking guests’ bags as they entered the stadium.
- Supervised certain sections of the stadium to make sure that the guests were maintaining a nice environment and having a safe experience.
Education
Masters - Forensic Psychology
Grand Canyon University
Phoenix, AZ12.2025
Bachelor of Science - Justice Studies
Grand Canyon University
Phoenix, AZ01.2018
Skills
- Demonstrated exceptional communication and decision-making capabilities in diverse environments
- Demonstrated expertise in utilizing computer systems and software applications
- Demonstrated exceptional organizational capabilities to streamline workflows
- Developed innovative concepts and strategies to enhance project outcomes
- Demonstrated active listening skills to foster effective communication and collaboration
- Fostered collaborative relationships to enhance team performance
- Efficiently managed multiple tasks to ensure seamless workflow
- Demonstrated efficiency in task execution and time management
- Demonstrated strong individual performance and self-motivation in task execution
Timeline
Tomorrowland Attractions Trainer
Disneyland
01.2022 - 05.2024
Restaurant Hostess
The Original Pancake House
01.2021 - 11.2021
Tomorrowland Attractions Operator
Disneyland
03.2019 - Current
Customer Service Representative
Phoenix Municipal Court
10.2018 - 12.2018
Food Preparation
Qdoba
10.2016 - 12.2018
Security Guard
S.A.F.E. Management
10.2016 - 08.2017
Masters - Forensic Psychology
Grand Canyon University
Bachelor of Science - Justice Studies
Grand Canyon University