JULIA SILVA
Elmhurst,NY
Summary
Detail-focused Individual knowledgeable in research-intensive approach to computer hardware and software problem resolution. Proficient in building lasting relationships with customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.I consider myself a resilient,proative,communicative,Flexible .
Overview
1
1
year of professional experience
Work History
Service Attendant
UrbanSpace
08.2023 - 10.2023
- Maintained clean and professional appearance during work shift.
- Maintained clean and orderly work station.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Built trustful relationships with customers to encourage return visits.
- Greeted customers and offered preferred seating if available.
- Cleared finished items, tidied tables and replaced or refreshed items.
Information Systems Technician
Porto Hospital Center
07.2022 - 11.2022
- Compiled and accurately entered data for each customer encounter to record in system.
- Provided basic end-user troubleshooting and desktop support.
Education
Bachelor of Science - Biomedical Engineering
Kharkiv National University of Radio Electronics
Nauky Ave,14,Kharkiv ,Ukraine,6116606.2022
High School Diploma -
Santa Madalena
Uneca,Cabinda,Angola12.2013
Skills
Computer/Software: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), G-Suite (Google Docs, Sheets, Gmail, Slides) social media or social networks, domain of tools such as
- Customer Service
- Basic Housekeeping
- Punctual and Reliable
- Teamwork and Collaboration
Languages
Portuguese
Native or Bilingual
Ukrainian
Limited Working
Russian
Limited Working
English
Elementary
Spanish
Elementary
Timeline
Service Attendant
UrbanSpace
08.2023 - 10.2023
Information Systems Technician
Porto Hospital Center
07.2022 - 11.2022
Bachelor of Science - Biomedical Engineering
Kharkiv National University of Radio Electronics
High School Diploma -
Santa Madalena
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