JULIA SLATTERY
New York,NY
Summary
Associate in Advisory for Platforms skilled in delivering ServiceNow solutions that drive business process optimization for Fortune 100 clients. Proven ability to manage project timelines and budgets while facilitating workshops that enhance C-suite stakeholder buy-in. Focused on leveraging emerging technologies and data analytics to support ongoing business development.
Overview
5
5
years of professional experience
Work History
Associate, Advisory, Platforms for ServiceNow
KPMG
New York, New York
06.2022 - Current
- Delivered end-to-end ServiceNow implementations for Fortune 100 clients, focusing on process design and technical architecture.
- Advised clients on digital transformation strategies, improving solution design and alignment with agile methodologies.
- Led requirement gathering sessions and sprint reviews with C-suite clients, ensuring thorough UAT planning.
- Managed project plans, timelines, deliverables, and budget tracking, ensuring projects delivered on time and within budget.
- Facilitated workshops and demos for ServiceNow IRM upgrades to validate requirements and drive stakeholder buy-in.
- Cultivated strong client relationships, resulting in repeat business and successful implementations of ServiceNow.
- Coordinated offshore teams for configuration and testing, ensuring seamless integration throughout projects.
- Developed expertise in emerging technologies and analytics to support business development efforts.
Social Media Content Marketing
Jaline Resort
New York, New York
09.2021 - 01.2022
- Executed daily email campaigns and conducted A/B testing to maximize effectiveness.
- Utilized email marketing platforms for scheduling and preparation of launch dates.
- Optimized SEO and CRO strategies to enhance online visibility.
- Compiled monthly analytics reports for e-commerce sales traffic.
- Collaborated with Shopify, Mailchimp, and SEMrush to improve marketing efforts.
E-Commerce
Maison Kitsune
New York, New York
05.2021 - 08.2021
- Analyzed and reported daily and monthly performance metrics across sales, e-commerce traffic, and CRM channels to support data-driven business decisions.
- Managed e-commerce visual merchandising by maintaining seasonal collections, promotional campaigns, and sale assortments to optimize the online customer experience.
- Executed website merchandising strategies for new product launches and seasonal campaigns, ensuring accurate product placement and timely execution.
- Maintained and optimized the e-commerce roadmap, improving cross-functional coordination and operational efficiency.
- Coordinated inventory onboarding and product launches to ensure timely stock availability and seamless online merchandising.
- Leveraged platforms including Shopify, Magento, Zendesk, Klaviyo, and WordPress to support e-commerce operations, customer engagement, and website management.
Education
BACHELOR OF SCIENCE - INFORMATION MANAGEMENT AND TECHNOLOGY, Digital Retail Strategies
Syracuse University
Syracuse, New York05-2022
Skills
- ServiceNow Implementations
- Project Management
- Requirement gathering
- Agile methodologies
- Technical architecture
- Business Process Optimization
- Business transformation
- Data Analytics
- Cloud Solutions
- Client relationship management
- Customer Engagement Strategies
- Brand Ambassador
Timeline
Associate, Advisory, Platforms for ServiceNow
KPMG
06.2022 - Current
Social Media Content Marketing
Jaline Resort
09.2021 - 01.2022
E-Commerce
Maison Kitsune
05.2021 - 08.2021
BACHELOR OF SCIENCE - INFORMATION MANAGEMENT AND TECHNOLOGY, Digital Retail Strategies
Syracuse University