Nataly Russ

•providing my clientele with the best service and quality

•Responsible for opening and closing shifts

•Enhanced customer engagement

•Cashier

•Restocked and ensured to always have a clean atmosphere

• Monitored stock levels of ingredients and supplies needed for the cafe's operations.
• Developed strategies for increasing customer satisfaction and loyalty.
• Attended regular meetings with the head chef to discuss menu changes or specials.
• Rang up orders on cash register to process cash, credit card and personal check payments.
• Assisted staff by serving food and beverages or bussing tables.
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
• Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.

• Maintained business office inventory and equipment by checking stock for needed supplies.
• Composed and prepared routine.
• Managed and calculated payments at end of the day.
• handled all phone calls And appointments on an organized matter.