Julia Stenzel
Summary
Motivated customer service professional with experience in retail, sales, and front desk support. Skilled in assisting customers with purchases, managing custom orders, and maintaining organized workspaces. Recognized for strong communication, problem-solving, and the ability to create positive experiences for both new and repeat customers.
Overview
3
3
years of professional experience
Work History
Retail Sales
Opulence of Southern Pines & Duxiana at the Village District
Raleigh
05.2025 - 09.2025
- Managed complex custom orders for sleepwear, clothing, and bed linens, ensuring accuracy and client satisfaction.
- Built and maintained relationships with repeat customers through personalized service.
- Assisted customers with product selection, offering knowledgeable recommendations.
- Organized and merchandised products to create an attractive and orderly store environment.
Retail Sales Associate
Forever 21
Raleigh
02.2025 - 05.2025
- Provided exceptional customer service, ensuring a positive shopping experience for all customers.
- Demonstrated product knowledge to assist with purchasing decisions.
- Handled cash transactions accurately and efficiently.
- Maintained accurate inventory records and conducted regular stock checks.
Receptionist / Secretary
Breathe Salt Yoga
San Francisco
11.2022 - 09.2023
- Managed a high volume of calls, addressing inquiries and scheduling appointments.
- Checked in clients, verified personal information, and updated records.
- Handled payments securely and processed transactions accurately.
- Greeted and welcomed clients in a professional, friendly manner, ensuring a positive first impression.
Education
Associate's Degree - Anthropology
Wake Technical Community College
Raleigh, NC09.2025
High School Diploma -
Mission High School
San Francisco, CA05.2021
Skills
- Client relations management
- Inventory management
- Visual merchandising
- Retail sales expertise
- Upselling strategies
- POS operation
- Stocking and receiving
- Phone and email etiquette
- Sales goal achievement
- Friendly demeanor
- Custom orders assistance
- Store organization
- Cash handling skills
- Administrative support
- Problem solving and adaptability
References
References available upon request.
Timeline
Retail Sales
Opulence of Southern Pines & Duxiana at the Village District
05.2025 - 09.2025
Retail Sales Associate
Forever 21
02.2025 - 05.2025
Receptionist / Secretary
Breathe Salt Yoga
11.2022 - 09.2023
Associate's Degree - Anthropology
Wake Technical Community College
High School Diploma -
Mission High School
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