Julia-Teresa M. Catalan
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Assistant
State of Alaska
Anchorage, AK
10.2015 - 03.2016
- Screened telephone calls and inquiries and directed them as appropriate.
- Scanned and filed forms, reports, correspondence and receipts.
- Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
- Operated office equipment such as copiers and fax machines.
- Entered information into computer databases.
- Processed and routed incoming mail.
- Destroyed files and materials upon request.
Childcare Aide
City of Brrow
Barrow, AK
06.2015 - 07.2015
- Redirected children to encourage safe, positive behaviors.
- Physically and verbally interacted with children throughout the day.
- Monitored children's play activities to verify safety and wellness.
- Continually encouraged children to be understanding and patient with others.
- Trained in Epi-Pen and allergic reaction emergency procedures.
- Carefully supervised children in play area.
- Maintained a safe, clean and constantly supervised play environment.
Cashier and Crew Member
DQ Orange Julius/ 800 E Dimond Blvd
Anchorage, AK
02.2015 - 05.2015
- Served orders to customers at windows, counters and tables.
- Up-sold additional menu items, beverages and desserts to increase restaurant profits.
- Recorded customer orders and repeated them back in a clear, understandable manner.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
- Took initiative to find extra tasks when scheduled duties were completed.
- Worked well with teammates and openly invited coaching from the management team.
- Followed all established restaurant practices and procedures.
Cashier and Crew Member
DQ Chill and Grill
Anchorage, AK
06.2014 - 08.2014
- Cashier and taking order.
- Preparing foods and clean up.
Volunteer Office Clerk
Providence Alaska Medical Center
Anchorage, Alaska
09.2010 - 11.2010
- Do some filling works.
- Stuffing and mailing correspondence.
- Prepare all material need for upcoming events.
- Monitor and help on events.
- Stocking some merchandise and materials.
- Gather all needed paperwork for the next day for other volunteer personnel.
- Other duties as assigned.
Volunteer Helper
St Anchorage, Alaska
11.2009 - 09.2010
- Helping on cutting lawn, raking and gathering of all trash.
- Helping on snow removal and spread salts on the ground.
- Helping on monitoring and caring for younger cousins.
- Playing cards and watching TV with elders.
- Washing dishes and cleaning table and chairs.
- Answering phone and taking messages.
- Checking and sorting mails.
- Helping on folding laundry.
Education
High School Diploma -
Robert Service High School
2015
Certification
CPR Certification State of Alaska Department of Commerce, Community, and Economic Development (Pharmacy Technician)
Timeline
Office Assistant
State of Alaska
10.2015 - 03.2016
Childcare Aide
City of Brrow
06.2015 - 07.2015
Cashier and Crew Member
DQ Orange Julius/ 800 E Dimond Blvd
02.2015 - 05.2015
Cashier and Crew Member
DQ Chill and Grill
06.2014 - 08.2014
Volunteer Office Clerk
Providence Alaska Medical Center
09.2010 - 11.2010
Volunteer Helper
11.2009 - 09.2010
High School Diploma -
Robert Service High School
CPR Certification State of Alaska Department of Commerce, Community, and Economic Development (Pharmacy Technician)