Overview
Work History
Education
Certification
Timeline
Generic

Julia-Teresa M. Catalan

Overview

6
6
years of professional experience
1
1
Certification

Work History

Office Assistant

State of Alaska
Anchorage, AK
10.2015 - 03.2016
  • Screened telephone calls and inquiries and directed them as appropriate.
  • Scanned and filed forms, reports, correspondence and receipts.
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
  • Operated office equipment such as copiers and fax machines.
  • Entered information into computer databases.
  • Processed and routed incoming mail.
  • Destroyed files and materials upon request.

Childcare Aide

City of Brrow
Barrow, AK
06.2015 - 07.2015
  • Redirected children to encourage safe, positive behaviors.
  • Physically and verbally interacted with children throughout the day.
  • Monitored children's play activities to verify safety and wellness.
  • Continually encouraged children to be understanding and patient with others.
  • Trained in Epi-Pen and allergic reaction emergency procedures.
  • Carefully supervised children in play area.
  • Maintained a safe, clean and constantly supervised play environment.

Cashier and Crew Member

DQ Orange Julius/ 800 E Dimond Blvd
Anchorage, AK
02.2015 - 05.2015
  • Served orders to customers at windows, counters and tables.
  • Up-sold additional menu items, beverages and desserts to increase restaurant profits.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
  • Took initiative to find extra tasks when scheduled duties were completed.
  • Worked well with teammates and openly invited coaching from the management team.​
  • Followed all established restaurant practices and procedures.

Cashier and Crew Member

DQ Chill and Grill
Anchorage, AK
06.2014 - 08.2014
  • Cashier and taking order.
  • Preparing foods and clean up.

Volunteer Office Clerk

Providence Alaska Medical Center
Anchorage, Alaska
09.2010 - 11.2010
  • Do some filling works.
  • Stuffing and mailing correspondence.
  • Prepare all material need for upcoming events.
  • Monitor and help on events.
  • Stocking some merchandise and materials.
  • Gather all needed paperwork for the next day for other volunteer personnel.
  • Other duties as assigned.

Volunteer Helper

St Anchorage, Alaska
11.2009 - 09.2010
  • Helping on cutting lawn, raking and gathering of all trash.
  • Helping on snow removal and spread salts on the ground.
  • Helping on monitoring and caring for younger cousins.
  • Playing cards and watching TV with elders.
  • Washing dishes and cleaning table and chairs.
  • Answering phone and taking messages.
  • Checking and sorting mails.
  • Helping on folding laundry.

Education

High School Diploma -

Robert Service High School
2015

Certification

CPR Certification State of Alaska Department of Commerce, Community, and Economic Development (Pharmacy Technician) 

Timeline

Office Assistant

State of Alaska
10.2015 - 03.2016

Childcare Aide

City of Brrow
06.2015 - 07.2015

Cashier and Crew Member

DQ Orange Julius/ 800 E Dimond Blvd
02.2015 - 05.2015

Cashier and Crew Member

DQ Chill and Grill
06.2014 - 08.2014

Volunteer Office Clerk

Providence Alaska Medical Center
09.2010 - 11.2010

Volunteer Helper

11.2009 - 09.2010

High School Diploma -

Robert Service High School
CPR Certification State of Alaska Department of Commerce, Community, and Economic Development (Pharmacy Technician) 

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Julia-Teresa M. Catalan