Julia Testani
Bath
Summary
Dynamic healthcare professional with extensive experience at the Dept of Veterans Affairs, excelling in patient care and community outreach. Proven ability to enhance service delivery through strong teamwork and effective communication. Skilled in developing care plans and mentoring staff, ensuring high-quality outcomes and patient satisfaction. Recently retired from Nursing and am eager to continue my community support . Prior to Nursing I held numerous positions in the retail areas examples baker, grocery sales, deli assistant.
Qualified with background in supporting organizational operations and enhancing team efficiency. Proven track record in managing daily tasks and contributing to strategic initiatives. Demonstrated ability in effective communication and problem-solving.
Overview
34
34
years of professional experience
Work History
Veterans Volunteer Office Staff
Dept of Veterans Affairs
Bath, NY
06.2025 - 12.2025
- Coordinated veteran outreach programs to enhance community engagement and support services.
- Facilitated workshops on benefits education, increasing awareness among veterans and their families.
- Intake of donated items for Veterans from individuals, non profit groups, companies etc.
Registered Nurse
Dept of Veterans Affairs
Bath, NY
06.2015 - 12.2025
- Administered medication and treatments per physician orders, ensuring patient safety and compliance.
- Monitored vital signs and reported changes in patient conditions to healthcare team promptly.
- Developed and implemented individualized care plans based on patient assessments and needs.
- Educated patients and families on health management, promoting self-care practices for better outcomes.
- Collaborated with multidisciplinary teams to coordinate comprehensive care for veterans with complex conditions.
- Mentored junior nurses, enhancing team performance through knowledge sharing and best practices.
- Streamlined patient intake processes, reducing wait times and improving overall service delivery efficiency.
- Led quality improvement initiatives focused on enhancing patient satisfaction and care standards across units.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Registered Nurse, Emergency Department
U of R Jones Memorial Hospital
Wellsville, NY
08.2010 - 06.2015
- Administered emergency care to patients in critical conditions, ensuring timely interventions.
- Collaborated with interdisciplinary teams to develop and implement patient care plans.
- Monitored vital signs and assessed patient conditions for accurate treatment adjustments.
- Educated patients and families on post-discharge care and health management strategies.
- Coordinated patient transfers between departments to optimize workflow efficiency.
- Mentored junior nurses, providing guidance on best practices in emergency medicine.
- Led initiatives to streamline triage processes, enhancing response times in high-pressure situations.
- Implemented quality improvement projects that enhanced patient safety protocols and outcomes.
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
Registered Nurse
U of R Nicholas Noyes Hospital
Dansville, NY
06.2003 - 11.2009
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Sales Associate
Cys Shurfine Grocery Store
Arkport, NY
01.1992 - 07.2001
- Provided exceptional customer service, ensuring a positive shopping experience for all patrons.
- Managed inventory levels, conducting regular stock checks to maintain product availability.
- Assisted in training new staff on store policies and customer engagement techniques.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Created visually appealing product displays to enhance store presentation and drive sales.
- Collaborated with team members to implement promotional strategies that increased foot traffic.
- Resolved customer inquiries and complaints promptly, fostering loyalty and satisfaction.
- Monitored sales trends to identify opportunities for improvement and stock adjustments.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associate of Science - Nursing
Alfred State SUNY
Alfred, NY05-2003
Skills
- Strong teamwork
- Cleaning and organization
- Cleaning skills
- Customer relations skills
- Customer service expertise
- Data entry
- Cash handling
- Customer support
- Scheduling and coordination
- Sales experience
Timeline
Veterans Volunteer Office Staff
Dept of Veterans Affairs
06.2025 - 12.2025
Registered Nurse
Dept of Veterans Affairs
06.2015 - 12.2025
Registered Nurse, Emergency Department
U of R Jones Memorial Hospital
08.2010 - 06.2015
Registered Nurse
U of R Nicholas Noyes Hospital
06.2003 - 11.2009
Sales Associate
Cys Shurfine Grocery Store
01.1992 - 07.2001
Associate of Science - Nursing
Alfred State SUNY