Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Thompson

Kingsport,TN

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Guest Advocate and Style Member

Target
09.2020 - Current
  • Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.

Seasonal Manager

Yankee Candle
09.2019 - 02.2020


  • Enhanced customer satisfaction by resolving issues to the best of my ability
  • Greeted guest coming in and going out
  • Open and close registers

Crew Member

Pals Sudden Service
07.2016 - 05.2019
  • Stalking and keeping up with fresh produce
  • Enhanced customer satisfaction by resolving disputes promptly and maintaining open lines of communication

Education

Diploma - Cosmetology

Sullivan Central High School
Blountville, TN
05.2020

Skills

  • Customer service orientation
  • Exceptional communication
  • Data entry accuracy
  • Active listening
  • Cash handling
  • Time management

Timeline

Guest Advocate and Style Member

Target
09.2020 - Current

Seasonal Manager

Yankee Candle
09.2019 - 02.2020

Crew Member

Pals Sudden Service
07.2016 - 05.2019

Diploma - Cosmetology

Sullivan Central High School
Julia Thompson